#DoorGrowShow - Property Management Growth Jason Hull - Property Management Expert, Marketing Nerd, Entrepreneur Coach

Property management business owner, do you have an assistant? We’ve talked before about how important it is to build a team around you and get support as an entrepreneur.
In today’s episode of the #DoorGrowShow, property management growth experts, Jason and Sarah Hull discuss why property management entrepreneurs need to hire an assistant for themselves.
You’ll Learn [01:14] The Most Important Hire in Your PM Business
[02:41] How to Get a Really Good Assistant
[04:57] Two Types of Team Members
[06:42] When Should I Get an Assistant?
[08:17] Benefits of Having an Assistant
Tweetables “I think the very first person that somebody should hire. is an assistant.”
“If you continue to build the team around the business, you will end up more and more miserable instead of helping yourself more and more, which actually makes you a lot more money.”
“Nobody's good at being two or three different types of people.”
“I've seen business owners have team members that they've gotten assistants for and they don't have an assistant for themselves.”
Resources DoorGrow and Scale Mastermind
DoorGrow Academy
DoorGrow on YouTube
DoorGrowClub
DoorGrowLive
TalkRoute Referral Link
Transcript [00:00:00] Jason: I've seen business owners have team members that they've gotten assistants for and they don't have an assistant for themselves.
[00:00:07] That always just drives me crazy because it's so obvious that there's a problem there. 
[00:00:13] Jason: Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow property manager. DoorGrow property managers, love the opportunities, daily variety, unique challenges, and freedom that property management brings.
[00:00:40] Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. We're your hosts, property management growth experts, Jason and Sarah Hull. And let's get into the show. All right. 
[00:01:13] So today we're going to be talking about assistants, right?
[00:01:16] Sarah: Yes. Why don't you have help yet? Okay. 
[00:01:20] Jason: So one of the challenges that we've noticed with our clients and with other property managers is that a lot of times they don't have an assistant for themselves. And so they'll have some team members even, but they won't have an assistant that supports them.
[00:01:36] And I think this is a common trap entrepreneurs fall into. I think the very first person that somebody should hire. is an assistant. You start getting yourself some help instead of just helping the business. And if you continue to build the team around the business, you will end up more and more miserable instead of helping yourself more and more, which actually makes you a lot more money.
[00:01:58] That's like everything in a nutshell. 
[00:02:00] Sarah: There you go. We're done. There we go. We can wrap up. Have a great day. So get an assistant. 
[00:02:03] Jason: Goodbye. Alright. 
[00:02:04] Sarah: Madi will edit this one and she'll be like, "oh wow, that was so fast." 
[00:02:07] Jason: "Wow, that was the shortest one ever." Kidding! So let's talk about this. I have an assistant.
[00:02:12] Giselle's sort of your assistant. I think. Somewhat. Operationally? No, you don't think so? Okay. All right. 
[00:02:18] Sarah: She's really good at really anything because

Are you a property manager? Do you hire property managers? Can you answer the question: what is a property manager, and what do they do?
In today’s episode, property management growth experts Jason and Sarah Hull discuss what a property manager is and what they should be doing in a property management business.
You’ll Learn [01:14] Million-dollar question: What does a property manager do?
[06:25] Siloing information to protect your business
[10:26] Hiring specialists instead of people who can “do it all”
[12:20] What should a property manager's role be?
[16:31] Property managers as client success experts
Tweetables “There's a lot of confusion as to the definition of a property manager in the property management industry.”
“When your company grows, what we're going to hopefully have you do is shift into specialists, so that you won't have a property manager that just does everything.”
“Effectively cloning yourself or duplicating yourself in the business usually means getting 10 people, not one.”
“It's not hard to be exceptional in property management.”
Resources DoorGrow and Scale Mastermind
DoorGrow Academy
DoorGrow on YouTube
DoorGrowClub
DoorGrowLive
TalkRoute Referral Link
Transcript [00:00:00] Jason: Business owners, we need to stop trying to find people that can do everything. We need to find people that are really good specialists. 
[00:00:08] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives. And you are interested in growing in business and life. And you're open to doing things a bit differently, then you are a DoorGrow property manager.
[00:00:28] DoorGrow Property Managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses.
[00:00:56] We want to transform the industry, eliminate the B. S. build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts, property management, growth experts, Jason and Sarah Hull, the owners of DoorGrow. Now let's get into the show. 
[00:01:13] All right. So one of the things that's come up, we just did a DoorGrow boardroom event.
[00:01:18] And one of our clients that was there was like, "I need to hire a property manager." And we're like, "okay." And what we noticed in talking there and going deeper and digging in deeper is that there's a lot of confusion as to the definition of a property manager in the property management industry.
[00:01:37] Sarah: Yeah, it's like a catch all. 
[00:01:39] Jason: So the challenge is it can mean just about anything. 
[00:01:42] Sarah: Yeah. The definition of property manager is: "do anything and everything that the company needs." 
[00:01:49] Jason: And so I've noticed this for a while. we've had a lot of clients and they'll say, "Oh, I need another property manager," or "I need to hire a property manager."
[00:01:56] "I need to get a property manager." And it always means something different. So like some people think a property manager does everything, and this is the portfolio style property manager. They're like, "they need to go get business." And so they're a BDM, they need to handle and do some of the bookkeeping accounting stuff.
[00:02:17] They need to do maintenance coordination. They need to do the leasing. So they're trying to find somebody that's basically an entrepreneur. They can do everything that's probably going to run away and steal half their business. Right. Which happens. It's happened quite a bit.

If you are a property management entrepreneur, you have likely been your own salesperson or BDM at some point. Eventually, every property management business owner will need to hire a salesperson and develop different growth engines.
In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull talk about their BDM Bootcamp event
You’ll Learn [01:52] What is a BDM?
[03:00] Get your BDM Ready for BDM Bootcamp
[08:42] You Need a Sales Pipeline!
[14:26] Benefits of In-Person Events
Tweetables “It's not the growth strategy that's the problem. It's that there's multiple stages in a pipeline for each growth engine, and you are not identifying the leaks that exist in this pipeline.”
“Your pipeline will literally never ever work if you don't even have one.”
“If you're not working the pipeline and you don't know the different stages of a pipeline, you’re just guessing, and you’re just hoping.”
“You need to get to the real pain and related that you need to get to the real pleasure, like what they really want. Nobody really wants property management”
Resources DoorGrow and Scale Mastermind
DoorGrow Academy
DoorGrow on YouTube
DoorGrowClub
DoorGrowLive
TalkRoute Referral Link
Transcript [00:00:00] Jason: It's not the growth strategy that's the problem. It's that there's multiple stages in a pipeline for each growth engine and you are not identifying the leaks that exist in this pipeline or you're tolerating drop off at one of these stages. 
[00:00:17] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing a business and life. And you're open to doing things a bit differently, then you are a DoorGrow property manager.
[00:00:36] DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts, Jason and Sarah Hull.
[00:01:15] Now let's get into the show. All right. So today we're going to be talking about BDMs. 
[00:01:24] Sarah: Yeah. 
[00:01:26] Jason: In honor of this event that we have coming up, which is. Going to be super cool. I don't know that there's been anything like this. That's been as cool as this that's existed in the property management space, maybe ever.
[00:01:39] There's a lot of people that talk about BDMs, but there's very few that are actually getting BDMs to get great results. And we're going to be hosting a BDM bootcamp. And so Before we go any further, every time I start talking about BDMs, as if everybody knows what it is. I just talked to a guy with, I think, 800 doors the other day.
[00:02:00] He's like, "what's a BDM?" I was like, man, okay, I need to make sure I explained this. BDMs are business development managers. Sometimes they're called BDs, business developers and they're salespeople for property management. That's what people will call them, right? Business development can happen in any industry.
[00:02:18] But the reason we use the phrase BDM in property management is because property management is closely connected to real estate. And whenever you mentioned sales, people get it confused with real estate brokerage sales type of stuff. And that's why. Now everybody knows what a BDM is, and we're going to be talking a little bit about that today.
[00:02:37] Sarah: Okay. 
[00:02:38] Jason

If you are a property management entrepreneur who is always looking to grow and scale your business, you are open to new ways to automate processes in your business.
In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Tom and Diego from Calvary to talk about new maintenance coordination and manager trainings to scale property management maintenance.
You’ll Learn [01:28] Property management maintenance bootcamp and trainings
[06:07] How to manage a maintenance team
[08:12] Trainings for a maintenance coordinator
[12:04] Making sure things don’t fall behind
[15:51] Maintenance teams at no cost
Tweetables “The more involved you can make the material with all those different elements, the better the results are going to be for everybody.”
“It's about preserving the property, but it's also about tenant satisfaction, of course, owner satisfaction, and then building a strong relationship with vendors.”
“What you say and how you say it matters.”
“When you get overwhelmed, especially during high season, it's very easy to let things fall through the cracks.”
Resources DoorGrow and Scale Mastermind
DoorGrow Academy
DoorGrow on YouTube
DoorGrowClub
DoorGrowLive
TalkRoute Referral Link
Transcript [00:00:00] Tom: Why is maintenance important? Everybody thinks they really know, but it's about preserving the property, but it's also about tenant satisfaction, of course, owner satisfaction, and then building a strong relationship with vendors.  
[00:00:16] Jason: Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow property manager. DoorGrow property managers love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, are are on a mission a to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win.
[00:01:10] I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show.
[00:01:17] All right. So today I'm hanging out with Tom and Diego from Cavalry. Call in the cavalry. 
[00:01:25] Tom: Yes. Once again. 
[00:01:26] Jason: Talking about what today? 
[00:01:28] Tom: Maintenance as always, but I'm super excited, Jason, because we're finally launching our training programs.
[00:01:36] It's actually our in house training program that we use for our own employees. Our own maintenance coordinators, and we're making it available to the public. So super excited about that. Yeah. And the reason why is because we gotten a lot of requests from people outside of our service areas. We're about 18 months into our business now, so we're not covering the whole of the U S yet. And therefore we found a way to still help those property management companies outside of our service areas. And that's what we're doing. Yeah. 
[00:02:07] Jason: Awesome. So this training is pretty in depth, I would imagine, right? This is your best stuff. Because this is stuff you want your people to know to represent you and showcase your business. 
[00:02:19] Correct. 
[00:02:19] A lot of business owners might not want to do that? Like you're giving away your secret sauce. 
[00:02:23] Tom: Yeah. So the reason why we're giving it away is, our main mission is to help property management companies.
[00:02:30] An

We get the question all the time, “What does DoorGrow even do?” 
In this short and sweet episode of the #DoorGrowShow, property management entrepreneurs Jason and Sarah Hull share what they do, why they do it, and how to get in touch.
You’ll Learn [03:09] Most property managers suck
[05:03] Don’t kill your momentum!
[08:35] We can make the industry better together
[10:43] You might be the problem in your business
Tweetables “We want to make sure you have a business that you enjoy doing stuff in.”
“If you are not adding at least minimum a hundred doors a year, your business is broken.”
“If you're doing what everybody else does, you're probably getting the same shitty results that everybody else is getting in this industry.”
“The bar is so low in property management that, the phrase ‘a rising tide raises all ships,’ I think a rising tide would just drown several ships.”
Resources DoorGrow and Scale Mastermind
DoorGrow Academy
DoorGrow on YouTube
DoorGrowClub
DoorGrowLive
TalkRoute Referral Link
Transcript [00:00:00] Jason: If you're doing what everybody else does, you're probably getting the same shitty results that everybody else is getting in this industry. 
[00:00:07] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow hacker... or property manager. DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income... and to becoming a better investor yourself and getting rental properties. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win.
[00:01:02] We're your hosts, property management growth experts, Jason and Sarah Hull, the owners of DoorGrow. Now let's get into the show. 
[00:01:10] All right. So we're going to make this a short episode today because I just didn't want to do it. I didn't want to do it. Like, honestly, like there's some days that I'm just like, "I don't want to do the podcast. Like, can we just get on with doing the stuff that I Like we need to get done in the business, right?" 
[00:01:26] Sarah: Let's be realistic. There are some days that we don't feel like doing anything. That's normal. 
[00:01:31] Jason: Right? That's business, right? I'm sure a lot of you wake up sometimes and you're like, "I do not want to do this today."
[00:01:37] Yeah, so we want to make sure you have a business that you enjoy doing stuff in. So we'll have a quick conversation. So what we were going to talk about is what? 
[00:01:45] Sarah: Oh, why do you do this to me? 
[00:01:46] Jason: Okay, what we were going to talk about, we're going to talk about just real quick. Let's answer the question.
[00:01:52] What does DoorGrow do? So we get this question all the time. Cause they're like "DoorGrow? You help grow and we grow doors? And like, what does that mean? How do you do that? Do you guys get us leads? Are you an advertising company? Like, what do you do? So what we do, the shortest answer I could give you is we help companies grow rapidly while eliminating their marketing or advertising expense and budget.
[00:02:15] And I know that sounds crazy. So we're helping you not have to waste time doing cold lead marketing or advertising. You might think SEO or pay per click on Google or content marketing or s

DoorGrow Live 2024 is upon us! If you have been in the property management space for a little while now, you’re probably familiar with DoorGrow Live. 
In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah explain how this year’s is expanding upon previous DoorGrow Live events. This year’s theme focuses on creating opportunity in times of uncertainty. Be there May 17-18 in Round Rock, TX.
You’ll Learn [01:20] DoorGrow Live, the property management event you don’t want to miss
[03:58] 2024: Creating Opportunity Through Uncertainty
[05:48] Using these hectic times to your advantage
[07:07] First glance at DoorGrow Live topics
[08:32] Networking with growth-minded people
Tweetables “The market is very uncertain right now, but that is such a great opportunity to do something with it.”
“It's not hard to step up and showcase leadership and become a leader in times of crisis.”
“There's all sorts of craziness that's going to be happening, and this is a big opportunity for you to get more market share to get more investments.”
“This is how some of the largest companies were built were during like recessions or depressions or time periods where they decided to double down and to focus on growth instead of scale back and be a fearful like everybody else. This is when winners are made.”
 
Resources DoorGrow and Scale Mastermind
DoorGrow Academy
DoorGrow on YouTube
DoorGrowClub
DoorGrowLive
TalkRoute Referral Link
Transcript [00:00:00] Jason: This is when winners are made. And so we want our clients and those that are close to us and attending DoorGrow Live to be those that capitalize and succeed in this industry. 
[00:00:11] Welcome DoorGrow property managers to the DoorGrow show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow property manager. 
[00:00:29] DoorGrow property managers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not, because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income.
[00:00:49] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. We're your hosts, property management, growth experts, Jason and Sarah Hull the founder and CEO of DoorGrow and the operator COO of DoorGrow.
[00:01:13] And now let's get into the show. 
[00:01:16] All right, we'll get that figured out eventually.
[00:01:18] I always love it. 
[00:01:19] Okay. So what we're going to be talking about today is what, Sarah? 
[00:01:24] Sarah: DoorGrow Live 
[00:01:25] Jason: DoorGrow live. DoorGrow Live! Yeah, so DoorGrow Live is our premier conference that we do once a year and it's pretty great.
[00:01:35] So what do we want to say about it? 
[00:01:37] Sarah: All right. So let's get them some of the information first. You can get all of this information at DoorGrowlive.Com. So that's the first thing is Just go to doorgrowlive.Com. Everything is on there except for our agenda, which we have not yet released.
[00:01:53] We've got so much good stuff planned for you guys, but we're keeping the agenda a little close right now. So the dates for the event. It's a Friday and Saturday. It's May 17th and 18th, and it's in North Austin, Texas. The city is actually Round Rock, but no one knows where that is, so North Austin, Texas.
[00:02:13] Okay, and where are we holding it this year? 
[00:02:17] Jason: It's going to be at t