Driving Digital Transformation and Modernization with Blue Shield The Art of the Pivot

“Our patients today are demanding that same type of experience that they're receiving from many other sectors… We have a goal to digitally disrupt healthcare by improving that member and provider experience and ultimately improve health outcomes.” 

Blue Shield of California is a nonprofit health insurer, providing health and wellbeing services to more than 4.5 million members across the state. But the way those services are delivered has changed — permanently. Join Senior Vice President and Chief Information Officer Lisa Davis for a fascinating conversation on business transformation in the healthcare sector, including an in-depth look at Blue Shield’s new cloud-enabled, data-first health information platform, which uses AI and machine learning to help drive patient-centered personalized care, as well as reward physicians and hospitals for better outcomes. If you want to learn to think about data as a strategic asset, and drive transformation not just within organizations but across whole industries, don’t miss this episode!