29 Min.

Managing Customer Happiness | Positive Altitude EP6 Positive Altitude - SYOK Podcast [ENG]

    • Luftfahrt

One of the toughest jobs in AirAsia is in customer care as it involves solving the booking hiccups of the millions of people who travel with us. This week, AirAsia Customer Happiness Head Alexia Leong shares with us some of the highlights and lowlights of her job.

One of the toughest jobs in AirAsia is in customer care as it involves solving the booking hiccups of the millions of people who travel with us. This week, AirAsia Customer Happiness Head Alexia Leong shares with us some of the highlights and lowlights of her job.

29 Min.