PM-Podcast PM-Partners group

Breaking the cycle of delivery failure with a proactive Continuous Assurance methodology - Chapter 1 by PM-Partners group

This PM-Podcast is the second in the Rail Operations Centre series. We are pleased to have Tony Eid, Executive Director, Future Delivery Networks at Sydney Trains and Ken Sheargold, CEO at PM-Partners with us today. Tony is still leading the majority of a large-scale, public-facing transformation to take Sydney trains to the next century. Today we discuss the bigger picture of how the Rail Operations Centre was delivered. Tony and Ken will share perspectives and lessons to take on board for those who are contemplating or embarking on a major change programme in their organisation.

Combining traditional Project Management and Agile (multi modal) is the new way of working. The multi modal method allows us to apply a fit for purpose delivery approach that supports the needs of the business.

As acceptance of the multi modal method broadens across industry sectors and business functions, organisations will continue to adapt to the new ways of working and thinking. This is coupled with company wide strategies, such as Customer Centricity, driving the need for adoption at the enterprise level (Enterprise Agility).

But how do we scale multi modal adoption across the portfolio and apply the right amount of governance to such different delivery approaches?

In this PM-Podcast, Andre Herbst, Stan Belikoff, Christine Harrison and Grant Moore discuss the following:

- Portfolio governance in a multi delivery environment
- Achieving agility across an entire enterprise
- How these two strategies are crucial for organisations dealing with volatile markets and innovative competitors
- Why all metrics are not equal when it comes to agility

On the latest PM-Podcast, we’re talking digital railways, nerve centres, customer experience, and notably, a moment in Australian transport history.

Our guests today are Tony Eid, Executive Director, Future Delivery Networks at Sydney Trains, and Geoff Howard, Programme Director, Rail Operations Centre, or ROC as it’s known, at Sydney Trains.

If you’ve been living under a rock (pardon the pun), you may not have noticed that Sydney Trains unveiled a piece of transport history with the launch of its own ROC, a $276 million next generation Rail Operations Centre, a large component of its move towards becoming a digital railway.

The ROC is a state-of-the-art 24x7 facility that sets up Sydney’s rail network for the next century, in order to support growth in passenger numbers from anticipated population growth.

Tony and Geoff take us on the journey of how the ROC came to be today - it's an incredible story. We hope you enjoy this podcast just as much as we enjoyed recording it.