The CSExperience Podcast Segun Manuel

Babatunde Adegbindin joined me to talk about how public speaking can help you grow your customer service delivery. . .

#publicspeaking #customerservice

Segun Manuel hosts Kemi Sheba on the CSExperience Podcast.
Oluwakemi Sheba is an experienced Customer Service Professional and Service Delivery Expert with over 15 years experience in diverse sectors to include; Banking, Online Education and the Development space.

She is passionate about brands developing a customer-centric culture through impeccable service delivery skills and etiquette to help them retain their customers, build loyalty encourage referrals and boost sales.

She has organised Customer Service trainings for individual/ business brands,tutoring them on how to upscale in the service arena.

She is a graduate of English language from the University of Lagos and also holds a Masters degree in Public and International Affairs(MPIA) from the same tertiary institution.

She is an award winner, an inspirational leader,a motivational advocate, a content creator/storyteller and public speaker.

She is a full member of the Institute of Customer Service of Nigeria (ICSN).

She is a mom, mentor and lover of God

3 times Customer Service award winner with the Women In Portharcourt joins host Segun Manuel to share her business and customer service secrets

Emeka Nobis shares on how to create a customer experience in any organization by sharing with us some tips through his experience

Paul FOH - Africa's Leading Sales Coach joins host Segun Manuel to share on strategies to improve sales.

So I am starting back on my podcast, rebranded as the CSExperience Podcast and we look forward to new things