28 min

Call centres: answering the digital challenge Blazing Business Trails

    • Marketing

Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.

Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.

28 min