Episode 7: To open a ‘problem-solving space,’ honor the group—and the person

Cuban-American-European mediator Juan Diaz-Prinz says cultural competence means understanding not simply cultures but people and their values—honoring both a community and an individual. It means creating a space with another person in which they can safely talk about problems and seek ways with you to address them.

Learn more and read the transcript: https://www.usip.org/publications/2021/02/open-problem-solving-space-honor-group-and-person