137 episodes

Follow the longest-running podcast in the Fast Casual sector as it continues to be the darling of the food industry and is destined to redefine what restaurants and food can be for the consumer of the future.

Fast Casual Nation Podcast Savor.fm

    • Business

Follow the longest-running podcast in the Fast Casual sector as it continues to be the darling of the food industry and is destined to redefine what restaurants and food can be for the consumer of the future.

    Pincho: Reviving Consumer Sentiment in Fast Casual Dining

    Pincho: Reviving Consumer Sentiment in Fast Casual Dining

    In this episode of Fast Casual Nation, Paul Barron dives into Pincho's incredible journey. This South Florida restaurant brand spearheaded the remarkable resurgence of consumer sentiment in the fast casual dining sector in 2023. Join us as we sit down with Pincho's CEO, Otto Othman, to unravel the secrets behind their success and explore the pivotal role of hospitality and order accuracy in shaping customer sentiment.

    Podcast Rundown



    Pincho UpdatesConsumer Sentiment and Why It MattersReview the latest updates from PinchoWhat technology worksWhy is the restaurant industry dropping in serviceVisit Savor.fm for more podcasts

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    • 36 min
    The Power Of The Micro-Influencer on Restaurant Brands - Are you being left behind?

    The Power Of The Micro-Influencer on Restaurant Brands - Are you being left behind?

    The Power of Micro-Influencer Marketing: Benefits and Predictions
    In today's Fast Casual Nation Podcast, we talk with Nekter Juice Bar and their innovative strategies around next gen marketing. Staying ahead of the curve is essential. One strategy that has been gaining traction, especially in Technology-forward media and related industries, is micro-influencer marketing. This approach leverages individuals with smaller but highly engaged social media followings to promote products, services, or ideas. In this blog post, we'll explore the key benefits of micro-influencer marketing and provide some predictions based on historical analysis.

    Benefits of Micro-Influencer Marketing
    Authenticity: Micro-influencers are known for their authentic and relatable personas. Their endorsements often come across as genuine, which can significantly impact their audience's trust in your brand or message.

    Targeted Audiences: Micro-influencers tend to have niche-focused audiences. When collaborating with them, you can precisely target the demographic or market segment that matters most to your industry or product.

    Cost-Effective: Micro-influencer collaborations are usually more budget-friendly than macro-influencers or traditional advertising methods. This makes it an attractive option, especially for businesses looking for cost-effective marketing strategies.

    High Engagement: One of the standout features of micro-influencers is their ability to engage deeply with their audience. With a smaller following, they can interact on a more personal level, leading to higher conversion rates and better engagement metrics.

    Diverse Content: Micro-influencers are versatile. They can provide a variety of content types, including reviews, tutorials, or unboxing videos tailored to your brand's unique needs.
    Improved ROI: Thanks to lower costs and higher engagement rates, micro-influencer campaigns often yield a better return on investment for brands.

    Scalability: Micro influencer marketing is highly scalable. You can collaborate with multiple micro-influencers simultaneously, allowing you to reach a broader audience and have a more significant impact on your marketing efforts.

    Predictions for Micro-Influencer Marketing
    Continued Growth: The trend of micro influencer marketing shows no signs of slowing down. Brands are increasingly recognizing its effectiveness in reaching niche audiences and are likely to continue investing in it.

    Industry-Specific Campaigns: In the future, expect to see more brands collaborating with micro influencers who specialize in specific industries. This approach allows brands to tap into highly targeted and niche markets.

    Enhanced Analytics: As the industry matures, advanced tools and analytics will emerge to provide better measurement of the impact of micro influencer campaigns, offering brands deeper insights into their marketing efforts.

    Regulatory Changes: With the growth of micro influencer marketing, there may be regulatory changes to ensure transparency and ethical practices within the industry.

    Greater Integration with Web3 and Blockchain: As blockchain and web3 technologies continue to evolve, micro influencer marketing may integrate these innovations to enhance security and transparency in influencer collaborations.

    AI-Powered Matching: Artificial intelligence will play a significant role in matching brands with the most suitable micro influencers for their campaigns, streamlining the collaboration process.

    Increased Competition: With the increasing popularity of micro influencer marketing, competition among brands to collaborate with top micro influencers is expected to intensify. Brands will need to employ innovative strategies to stand out in a crowded market.

    • 35 min
    Revolutionizing the Cookie Game with Dirty Dough and Bennett Maxwell

    Revolutionizing the Cookie Game with Dirty Dough and Bennett Maxwell

    In this deep-dive conversation on Fast Casual Nation, I speak with Bennett Maxwell, the visionary founder of Dirty Dough Cookies, and discuss his groundbreaking strategies that are transforming the franchising world.

    A Sweet Journey from Solar to Cookies
    First off, who is Bennett Maxwell? He's a multifaceted entrepreneur, not your average cookie-cutter businessman. Starting from real estate in Utah to co-founding a renewable energy firm, Switch to Solar, Maxwell's journey has been as diverse as it gets. But the real twist came when he dipped his hands into the cookie jar, founding Dirty Dough Cookies in Tempe, Arizona.

    Rapid Expansion: Dirty Dough’s Delicious Growth
    Dirty Dough isn't just another cookie retailer. This summer and fall, they've been on a cookie conquest, opening dozens of locations nationwide. Their growth trajectory is nothing short of impressive. Imagine, over 40 locations and counting! And guess what? There's more in the oven, with new markets and exciting developments on the horizon.


    The Utah Cookie Wars: A Sweet Victory

    You might have heard about the Utah Cookie Wars. As a startup, Dirty Dough found itself in a legal spat with Crumbl Cookies, but they turned this challenge into a triumph. How? By leveraging the situation into a growth opportunity. With the hashtag #UtahCookieWars and witty billboard ads, Dirty Dough transformed a potential setback into a pipeline for loyalty, communication, and brand exposure.

    From Negatives to Positives: Mastering Social Media and Marketing
    Bennett's strategy during the Cookie Wars was ingenious. He used humor and smart marketing to flip the script, creating a buzz on social media that propelled Dirty Dough into the spotlight. This approach not only garnered public support but also cemented Dirty Dough's position as a bold, innovative player in the fast-casual space.


    More Than Just Cookies: Paving the Way for Mental Wellness
    But Bennett's vision extends beyond cookies. With the Cookie Wars behind them, Dirty Dough is focusing on impactful initiatives like mobile franchise opportunities and community mental health programs. They’ve even founded a nonprofit to bolster their commitment to mental wellness in the communities they serve.


    The Mobile Franchise Revolution
    Let's talk about their mobile franchise initiative. It's about making entrepreneurship accessible, offering a lower-cost, high-margin alternative to traditional brick-and-mortar setups. This approach aligns perfectly with their mission – empowering individuals and lowering the barrier to business ownership.

    A Recipe for Success
    So, what can we learn from Bennett Maxwell and Dirty Dough? It’s simple: Innovation is key. Whether it's handling legal challenges with a pinch of humor and a lot of smart marketing, or expanding the franchise model to include mobile operations, Dirty Dough is setting a new standard in the industry.


    Looking Ahead: The Future of Dirty Dough
    What's next for Dirty Dough? They're not just resting on their laurels. With plans to introduce new products and deepen their community impact, the future looks deliciously promising.


    Why This Matters to Us
    As industry insiders, we know that staying ahead of the curve is crucial. Dirty Dough's journey is a masterclass in innovation, resilience, and social responsibility. It’s not just about serving cookies; it’s about serving the community and making a difference.


    So, let’s take a leaf out of Bennett Maxwell’s book. Let’s innovate, inspire, and impact. And maybe, just maybe, find our own version of a cookie...

    • 28 min
    The Best Cities for Fast Casual Brands

    The Best Cities for Fast Casual Brands

    Fast-casual dining has become a staple of the modern dining experience, offering a perfect blend of convenience and quality. As the food industry continues to evolve, certain cities are emerging as hotspots for fast casual brands. Covering this sector since 1996 has given me a unique insight to emerging and rebirth markets - today will explore five cities that stand out as ideal locations for fast casual restaurants: We'll delve into the unique factors that make these cities promising for fast casual brands and provide predictions based on historical analysis.Austin - Where Tech Meets Culinary Curiosity: Austin, Texas, has gained a reputation as a tech hub, attracting a growing population of tech-savvy individuals. This influx of young professionals is accompanied by rising wages, particularly in the 25-34 age group. Austin's tech scene is not just about coding and algorithms; it's also about culinary curiosity.Key Factors for Fast Casual Success in Austin:Growing Tech Population: Austin's tech boom means a steady flow of young, affluent professionals who seek convenient yet high-quality dining options.Rising Wages: With rising wages in the 25-34 demographic, residents have more disposable income to spend on dining out.Culinary Curiosity: Austin is known for its vibrant food culture, making it a perfect playground for innovative fast casual concepts that cater to foodies looking for unique flavors.Prediction: Key growth will depend on how the upstart brands manage a demanding new set of consumers in the area of customer service, as Austin is one city with the fastest declining sentiment on service from restaurants.Fort Lauderdale - Gen X's Fast Casual Paradise: Fort Lauderdale, Florida, is experiencing rapid growth, especially among high-income Gen X individuals. This demographic segment has a deep appreciation for fast casual restaurants that offer quality meals with speed and convenience.Key Factors for Fast Casual Success in Fort Lauderdale:Fast-Growing Gen X Population: Gen Xers are increasingly choosing Fort Lauderdale as their home, bringing their purchasing power and a preference for fast casual dining.Love for Fast Casual: The Gen X cohort values quick, delicious meals without compromising quality, making them ideal customers for fast casual brands. Add this with recent growth in brands coming to the Fort Lauderdale markets.Tourist-Friendly City: Fort Lauderdale's status as a popular tourist destination provides an additional customer base for fast casual restaurants.Prediction: Fast casual restaurants in Fort Lauderdale are poised for success, as they cater to a rapidly growing Gen X demographic and appeal to both residents and tourists.Dallas - The Sleeper in Fast Growth Sectors: Dallas, Texas, may not always be the first city that comes to mind when thinking about fast casual dining, but it's quietly becoming a hotspot. The city's rapid growth sectors in finance and medicine are driving a growing demographic of fast casual food consumption.Key Factors for Fast Casual Success in Dallas:Growing Sectors: Dallas boasts a thriving finance and medical sector, attracting professionals with busy schedules who value convenient dining options.Expanding Demographic: The increasing number of white-collar workers in Dallas translates to a more extensive customer base for fast casual brands.Diversity of Palates: Dallas is home to a diverse population with varying culinary preferences, making it a fertile ground for fast casual restaurants offering various cuisines.Prediction: Dallas is a sleeper city that's gradually emerging as a fast casual haven, thanks to its growing sectors and diverse dining scene. One this to watch for are a few key brands in Dallas to breakout as rising stars - East Hampton Sandwich Co. and Velvet Taco.

    Special Mentions:
    Raleigh, North Carolina - The Upstart Hub for Fast...

    • 16 min
    Building a Segment Leader: Alessandro Biggi on Avo’s Rise in the Fast Casual

    Building a Segment Leader: Alessandro Biggi on Avo’s Rise in the Fast Casual

    Welcome to another insightful episode of Fast Casual Nation Podcast, where we uncover the latest and greatest in the fast-casual sector of the food industry. Today, we're diving into a story of innovation, health, and the entrepreneurial spirit with Alessandro Biggi, founder of Avo.The Genesis of Avo – A Health-Focused Culinary Delight

    In our conversation, Alessandro shares the fascinating evolution of Avo. Starting as the first avocado bar in 2017, Avo has now transformed into a top destination for New Yorkers craving healthy, satisfying bowls and salads.

    The Italian Influence and a Commitment to Quality

    Alessandro's Italian heritage profoundly influences Avo's culinary approach. He emphasizes creating dishes that are not only healthy but also deeply satisfying. "We're both Italian and we're used to having access to healthy food... eating is a pleasure. So why not make healthy food a pleasure?" he remarks. This philosophy is evident in Avo's carefully crafted menu, balancing nutrition with irresistible flavors.

    Technology and Innovation in Restaurant Management

    Avo’s success is also rooted in its tech-savvy approach. Alessandro, with his tech background, has seamlessly integrated technology across Avo's operations. "We use technology at 360 degrees across every aspect of the restaurant," he states. From online ordering and loyalty programs to sophisticated CRM systems, Avo sets a benchmark in using technology to enhance customer experience and operational efficiency.The Shark Tank Experience and Growth Strategy

    Alessandro recounts their thrilling experience on "Shark Tank," where they initially agreed to a deal but later chose independence to maintain control over their vision. This decision highlights their long-term approach and belief in their unique concept.

    Sustainability and Ethical Sourcing – Core Values at Avo

    Sustainability isn't just a buzzword at Avo; it's a way of life. Alessandro explains, "All our packaging is compostable... We buy through a program called Pledge Local, which prioritizes locally sourced produce." This commitment extends to minimizing waste and partnering with platforms like Too Good To Go, reinforcing Avo's dedication to ethical and sustainable practices.Cultural Empowerment and the Future of Avo

    Looking ahead, Alessandro is excited about expanding in the tri-state area while maintaining a strong company culture. "Culture is the core of the company," he asserts, emphasizing the importance of empowering employees and fostering a positive work environment.Advice for Aspiring Entrepreneurs

    Alessandro’s advice to budding entrepreneurs is invaluable. "Reach out to as many founders as possible in the industry," he suggests, highlighting the importance of learning from others' experiences and challenges.Final ThoughtsOur conversation with Alessandro Biggi of Avo on the Fast Casual Nation Podcast offers a masterclass in combining passion, innovation, and sustainability to create a successful fast-casual dining experience. His journey is a testament to the power of a clear vision, unwavering commitment to quality, and the ability to adapt and thrive in the ever-changing landscape of the food industry.

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    • 36 min
    Transforming the Fast Casual Landscape: A Conversation with Jeff Drake of Protein Bar & Kitchen

    Transforming the Fast Casual Landscape: A Conversation with Jeff Drake of Protein Bar & Kitchen

    On "Fast Casual Nation," I've had the pleasure of engaging with some of the most innovative minds in the restaurant industry. My recent conversation with Jeff Drake, President and CEO of Protein Bar & Kitchen, stands out as a highlight. Jeff's journey from a chemistry graduate to a visionary in the fast casual dining sector is a story that's as unique as it is inspiring.
    A Rebrand that Resonates

    Since taking over Protein Bar & Kitchen in 2017, Jeff has led the company through a significant transformation. The decision to add "and Kitchen" to the brand's name might seem simple, but as Jeff explained, it was a strategic move to better represent the brand's essence. He said, "our name Protein Bar didn't accurately convey the experience of the brand." This rebranding was more than a name change; it signified a deeper commitment to quality and an embrace of an active lifestyle brand.Embracing Technological Innovation

    Jeff's foresight in integrating technology into Protein Bar & Kitchen's operations is particularly impressive. He shared how the company built a tech stack to reduce friction for both employees and customers, a move that proved invaluable, especially during the pandemic. It's a testament to Jeff's leadership that Protein Bar & Kitchen was able to adapt so quickly to changing times.

    Franchising: A Strategic Focus

    During our talk, Jeff's enthusiasm was palpable when discussing Protein Bar & Kitchen's franchising strategy. He believes in the brand's potential for growth, both corporately and as a partner in licensing and franchising. The flexibility of their business model, which accommodates diverse venues like airports and hospitals, is innovative and sets them apart in the industry.Culinary Innovations

    As a food enthusiast myself, I was particularly excited to hear about Protein Bar & Kitchen's culinary innovations. Jeff's focus on catering to various dietary preferences and ensuring a range of flavors is commendable. He aptly put it, "We have protein for everybody," highlighting their commitment to inclusivity in food choices.

    Leadership and Company Culture

    What truly makes Jeff a remarkable leader is his philosophy on company culture and performance. He values understanding the customer's needs and emphasizes the importance of rewarding performance, fostering a motivated and dynamic work environment.Advice for the Future Leaders

    Jeff’s advice to aspiring entrepreneurs is invaluable: seek mentors and build strong partnerships. His emphasis on collaboration and learning from other's experiences is a lesson for all of us in the industry.Looking Ahead

    With plans for licensing, a strong franchising program, and a new digital platform on the horizon, the future looks bright for Protein Bar & Kitchen under Jeff's leadership. His blend of strategic thinking, passion for food, and tech-savviness is not just transforming the brand but also providing a blueprint for success in the fast casual dining sector.We have witnessed countless stories of innovation and transformation in the restaurant industry, my conversation with Jeff Drake is a reminder of the limitless possibilities in this vibrant sector. Stay tuned for more conversations as we explore the exciting world of fast casual dining.

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    • 25 min

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