13 min
LGProcast - Episode 12 - How Councils Get CX Right (and Wrong) LGProcast
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- Government
LGPro asks CSBA's CX Director, Kate Gorman if councils are meeting customer expectations for service and what they could be doing better.
LGPro asks CSBA's CX Director, Kate Gorman if councils are meeting customer expectations for service and what they could be doing better.
13 min