Mastering Onboarding, Training, And Team Communication: Scott Lollar's Podcast PaintED Podcast

Join us on the Beyond a Million Dollar Podcast as we engage in a compelling conversation with
industry experts Mike Katounas and Rick Holtz about the transformative power of training and
development in the paint contracting world. As we navigate the challenges posed by a shrinking
workforce, Rick introduces us to the on-the-job training strategy at H.J. Holtz & Son, Inc., where
a veteran employee mentors others with the support of an operations manager. We dissect the
importance of bespoke systems and consistency in business growth, and Mike weighs in on the
complexities of managing subcontractors at Home Works Painting, emphasizing the necessity
for clear expectations and protocols to uphold standards.
Listen in as we tackle the critical issue of onboarding and employee retention, confronting the
startling statistic that sees some companies losing as many as one in four new hires. Discover
how effective communication and avoiding menial tasks for new recruits can transform their
experience. We delve into successful integration strategies, such as creating training rooms and
standardized operating procedures, alongside the merits of exposing new hires to different crew
leaders for diverse experiences and feedback. Our discussion underscores the investment in
systematic training and onboarding as a cornerstone for nurturing a skilled and dedicated
workforce.
We also share insights into the inner workings of a healthy organizational strategy, revealing
how structured crew leader and operations meetings bolster team cohesion and communication.
You'll get a glimpse into the use of scorecards for tracking performance, the utilization of
technology to keep teams aligned, and the pivot towards collaborative meeting structures that
empower team members and enhance accountability. Through real-world experiences, Rick and
Mike affirm the impact of frequent, but, more importantly, focused meetings in creating a united
company culture and driving business success. Tune in for a treasure trove of practical advice
on refining your company's training, onboarding, and communication practices for lasting
growth. It's a great episode with Scott, Rick, and Mike!


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