ServiceSharp - a podcast all about ServiceNow Randy Haas and Jason Gibson

Welcome  back to ServiceSharp - In this episode we discuss the role of Architect in the ServiceNow ecosystem. What an architect does - what they should be doing and how to communicate.  We also talk about different platform requests and what Architects may or may not be looking for when evaluating those requests.

It may be 2022 and 2020 is supposed to be behind us but - If  you or  your small business requires any assistance during this time please  reach out to our sponsors.  For technical needs The Sharpstone Group   LCC  is offering free and discounted consulting to help  @ www.sharpstonegroup.com email: randy.haas@sharpstonegroup.com. For  leadership, strategy, and employee training contact Stonecutters    Leadership. www.stonecuttersleadership.com email:    melissa@stonecuttersleadership.com.

#ServiceNow #careers #upgrades #ITIL #implementations #integrations #development #training

Have a topic you want us to cover send it our way - randy.haas@sharpstonegroup.com

This podcast sponsored by the Sharpstone Group LLC.  Follow this link    if you would like to support us as well    https://anchor.fm/servicesharp/support Let us know what you think send  questions or comments to servicesharp@sharpstonegroup.com.

Linked In: Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/

https://www.facebook.com/ServiceSharp-110719033758771/


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Support this podcast: https://podcasters.spotify.com/pod/show/servicesharp/support

Welcome back to ServiceSharp - 2021 wasn't that great of a year for podcast production but we are back and on track to be back in the studio on a regular basis!  In this episode we discuss everyone's favorite topic - upgrades!  We talk about our recent experience with Rome and Quebec and some general practices about upgrades.  After the jump we also discuss some things such as management buy in; some implementation issues; some vendor issues, and more. So buckle up and dive in to the new season of ServiceSharp!

It may be 2022 and 2020 is supposed to be behind us but - If  you or your small business requires any assistance during this time please reach out to our sponsors.  For technical needs The Sharpstone Group  LCC  is offering free and discounted consulting to help @ www.sharpstonegroup.com email: randy.haas@sharpstonegroup.com. For leadership, strategy, and employee training contact Stonecutters   Leadership. www.stonecuttersleadership.com email:   melissa@stonecuttersleadership.com. 

#ServiceNow #careers #upgrades #ITIL #implementations #integrations #development #training 

Have a topic you want us to cover send it our way - randy.haas@sharpstonegroup.com

This podcast sponsored by the Sharpstone Group LLC.  Follow this link   if you would like to support us as well   https://anchor.fm/servicesharp/support Let us know what you think send questions or comments to servicesharp@sharpstonegroup.com.

Linked In: Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/

https://www.facebook.com/ServiceSharp-110719033758771/




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Support this podcast: https://podcasters.spotify.com/pod/show/servicesharp/support

Welcome  back to ServiceSharp!  This episode continues our talk of flow designer and we get into some user questions that we have had over the years.  Let us know what you want to hear about!

We are excited to announce the ServiceSharp Expo!  This is a virtual  conference open to anyone - get your ticket at  https://hopin.com/events/servicesharp-expo

Some of our topics include:

Incidents vs Requests  The Elusive 2 Week Upgrade   How to get into a ServiceNow career From Gutters to GlideRecords   Career Panel Q&A   Upgrades Panel Q&A   Workshops (quick dives) into : Consuming REST API's - Simple 3rd Party REST Integration Flow Designer Decision Tables Language Translations REST API Explorer

In addition to the great topics there be expo booths and networking!

If you have questions that you would like answered or would like to  be a guest reach out to us! servicesharp@sharpstonegroup.com.

If you or your small business requires any assistance during this  time please reach out to us.  For technical needs The Sharpstone Group  LCC is offering free and discounted consulting to help.  www.sharpstonegroup.com email: randy.haas@sharpstonegroup.com For  leadership, strategy, and employee training contact Stonecutters  Leadership. www.stonecuttersleadership.com email:  melissa@stonecuttersleadership.com or jason@stonecuttersleadership.com

#ServiceNow #careers #CMDB #ITIL #API #integrations #development #training Have a topic you want us to cover send it our way!

This podcast sponsored by the Sharpstone Group LLC.  Follow this link  if you would like to support us as well  https://anchor.fm/servicesharp/support Let us know what you think send  questions or comments to servicesharp@sharpstonegroup.com.

Linked In: Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/

https://www.facebook.com/ServiceSharp-110719033758771/


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Support this podcast: https://podcasters.spotify.com/pod/show/servicesharp/support

Welcome  back to ServiceSharp!  After a loooong hiatus we are back with new  content!  In this episode we continue our discussion flow designer.  We are back on track now and would love to have your feedback, answer your questions or have you on the show with us!

We are excited to announce the ServiceSharp Expo!  This is a virtual  conference open to anyone - get your ticket at  https://hopin.com/events/servicesharp-expo

Some of our topics include:

Incidents vs Requests  The Elusive 2 Week Upgrade   How to get into a ServiceNow career
From Gutters to GlideRecords
  Career Panel Q&A   Upgrades Panel Q&A   Workshops (quick dives) into :
Consuming REST API's - Simple 3rd Party REST Integration
Flow Designer Decision Tables
Language Translations
REST API Explorer

In addition to the great topics there be expo booths and networking!

If you have questions that you would like answered or would like to  be a guest reach out to us! servicesharp@sharpstonegroup.com.

If you or your small business requires any assistance during this  time please reach out to us.  For technical needs The Sharpstone Group  LCC is offering free and discounted consulting to help.  www.sharpstonegroup.com email: randy.haas@sharpstonegroup.com For  leadership, strategy, and employee training contact Stonecutters  Leadership. www.stonecuttersleadership.com email:  melissa@stonecuttersleadership.com or jason@stonecuttersleadership.com

#ServiceNow #careers #CMDB #ITIL #API #integrations #development #training Have a topic you want us to cover send it our way!

This podcast sponsored by the Sharpstone Group LLC.  Follow this link  if you would like to support us as well  https://anchor.fm/servicesharp/support Let us know what you think send  questions or comments to servicesharp@sharpstonegroup.com.

Linked In: Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/

https://www.facebook.com/ServiceSharp-110719033758771/


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Support this podcast: https://podcasters.spotify.com/pod/show/servicesharp/support

Welcome back to ServiceSharp!  After a long hiatus we are back with new content!  In this episode we begin our discussion flow designer.  We have a new format where we are recording in one long shot and then breaking it down into individual episodes - this way we can be a little more consistent in getting things out to you.  Bear with us as there may be some unnatural breaks.

We are excited to announce the ServiceSharp Expo!  This is a virtual conference open to anyone - get your ticket at https://hopin.com/events/servicesharp-expo 

 Some of our topics include:


Incidents vs Requests
The Elusive 2 Week Upgrade
How to get into a ServiceNow career
From Gutters to GlideRecords

Career Panel Q&A
Upgrades Panel Q&A
Workshops (quick dives) into :
Consuming REST API's - Simple 3rd Party REST Integration
Flow Designer Decision Tables
Language Translations
REST API Explorer


In addition to the great topics there be expo booths and networking!

If you have questions that you would like answered or would like to be a guest reach out to us! servicesharp@sharpstonegroup.com.

If you or your small business requires any assistance during this time please reach out to us.  For technical needs The Sharpstone Group LCC is offering free and discounted consulting to help. www.sharpstonegroup.com email: randy.haas@sharpstonegroup.com For leadership, strategy, and employee training contact Stonecutters Leadership. www.stonecuttersleadership.com email: melissa@stonecuttersleadership.com or jason@stonecuttersleadership.com

#ServiceNow #careers #CMDB #ITIL #API #integrations #development #training Have a topic you want us to cover send it our way!

This podcast sponsored by the Sharpstone Group LLC.  Follow this link if you would like to support us as well https://anchor.fm/servicesharp/support Let us know what you think send questions or comments to servicesharp@sharpstonegroup.com.

Linked In: Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/

https://www.facebook.com/ServiceSharp-110719033758771/


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Support this podcast: https://podcasters.spotify.com/pod/show/servicesharp/support

Welcome back to ServiceSharp!  Having completed several upgrades recently the crew wanted to take a few minutes and discuss the quirks, new functionality, and lessons learned when upgrading to Orlando.   

Send us your input or be a guest on the show!

If you have questions that you would like answered or would like to be a guest reach out to us! servicesharp@sharpstonegroup.com.

If you or your small business requires any assistance during this time please reach out to us.  For technical needs The Sharpstone Group LCC is offering free and discounted consulting to help. www.sharpstonegroup.com email: randy.haas@sharpstonegroup.com For leadership, strategy, and employee training contact Stonecutters Leadership. www.stonecuttersleadership.com email: melissa@stonecuttersleadership.com or jason@stonecuttersleadership.com

#ServiceNow #careers #CMDB #ITIL #API #integrations #development #training Have a topic you want us to cover send it our way!

This podcast sponsored by the Sharpstone Group LLC.  Follow this link if you would like to support us as well https://anchor.fm/servicesharp/support Let us know what you think send questions or comments to servicesharp@sharpstonegroup.com.

Linked In: Randy Haas: www.linkedin.com/in/rghaas

Jason Gibson:  https://www.linkedin.com/in/jason-t-gibson/

https://www.facebook.com/ServiceSharp-110719033758771/


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Support this podcast: https://podcasters.spotify.com/pod/show/servicesharp/support