13 min

SPMS Podcast 27 – Step 9 - Referral Marketing Spa Pool Marketing Success

    • Marketing

Most dealers know they should do more to get more referrals; they just don’t have time to do it. In other words, it’s common knowledge, not common practice. By creating a referral marketing system, valuable, money making referrals will happen in a more systematic, reliable and predictable way.  

In this podcast, I discuss the huge difference between Word-of-mouth vs. a referral marketing system 
Want to improve customer service and get more referrals?  Here are a few lists I’ve put together that might help:
· The 12-point customer complaint checklist
· 11 things you can do to really make a difference
· 9 great customer service ideas 
Dave Carleton
 https://SpaPoolMarketingSuccess.com

Most dealers know they should do more to get more referrals; they just don’t have time to do it. In other words, it’s common knowledge, not common practice. By creating a referral marketing system, valuable, money making referrals will happen in a more systematic, reliable and predictable way.  

In this podcast, I discuss the huge difference between Word-of-mouth vs. a referral marketing system 
Want to improve customer service and get more referrals?  Here are a few lists I’ve put together that might help:
· The 12-point customer complaint checklist
· 11 things you can do to really make a difference
· 9 great customer service ideas 
Dave Carleton
 https://SpaPoolMarketingSuccess.com

13 min