The Human Toll of Instant Delivery

With the rise of online retailers like Amazon, consumers’ expectations about the speed of delivery have been transformed. A New York Times investigation examines the cost of that transformation. Guests: Jessica Silver-Greenberg, a business reporter for The Times; Tasha Murrell, a warehouse employee who shared her experience. For more information on today’s episode, visit nytimes.com/thedaily.

This episode includes disturbing language.

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