11 min

Community Relations & Communication: A talk with PSBA’s president-elect David Hein Keystone Education Radio

    • Educación

About this Episode
Time Stamps
Q&A
About our Guests




Building strong community relationships and advocating positive, constructive dialogue is a critical task for school boards, albeit a challenging one in today’s climate of strong opinions and hot button issues. On this episode of Keystone Education Radio, hear from PSBA’s president-elect and Parkland School District’s board president David Hein on his district’s drive to continuously learn, grow and communicate effectively, and what he calls failing forward.

Skip to: 01:23 What role does the public or the community members play with the work of the board? How do those fit together?
“Having that parent view of and perspective of what’s going on in the schools really helps to inform us if there’s something that needs to be addressed, that we need to maybe bring to the administration to look into.”
Skip to: 02:16 So how does a board individually and collectively build, maintain and strengthen the relationship with their community?
“Respectfully listening and paying attention to every speaker, taking notes and then working with the administration to have somebody get back to the person on their concern, whether it’s collectively or individually to get back to them, to clarify any misunderstandings or just work through an issue.”
Skip to: 03:57 How do you, as a board, work to address the challenges, or is there a way at all to preempt challenges with community members?
“I think the way to address it is to be prepared for that. Have the information readily available. Work with the administration because really ours is the governance, not the management role from a board.”
Skip to: 05:35 Do you have any examples or highlights of what you would consider to be successful situations or maybe successful exchanges that have occurred in working with your community or with a school board working with their community?
“The collaboration and wanting to hear from a board and a district perspective, wanting to hear the different opinions and different perspectives, so we can grow if we’re doing some something that’s, I don’t want to say wrong, but that just needs to be adjusted and incorporating different ideas.”
“Whatever the topic is, are we perfect as a school district, any school district or a board? No, there’s always room to grow and learn, and that’s part of it. And that’s part of teaching the students too, that it’s okay to make mistakes and fail forward and grow as an organization, a community, a board.”


Q: I’m going to talk about the relationship between community members and the school board. So let’s first define what role does the public or the community members play with the work of the board? How do those fit together?
A: I think the public voice is definitely very important for us as school board members to have. They bring the balance really, a lot of it from the parent perspective of what they’re seeing their children are doin

About this Episode
Time Stamps
Q&A
About our Guests




Building strong community relationships and advocating positive, constructive dialogue is a critical task for school boards, albeit a challenging one in today’s climate of strong opinions and hot button issues. On this episode of Keystone Education Radio, hear from PSBA’s president-elect and Parkland School District’s board president David Hein on his district’s drive to continuously learn, grow and communicate effectively, and what he calls failing forward.

Skip to: 01:23 What role does the public or the community members play with the work of the board? How do those fit together?
“Having that parent view of and perspective of what’s going on in the schools really helps to inform us if there’s something that needs to be addressed, that we need to maybe bring to the administration to look into.”
Skip to: 02:16 So how does a board individually and collectively build, maintain and strengthen the relationship with their community?
“Respectfully listening and paying attention to every speaker, taking notes and then working with the administration to have somebody get back to the person on their concern, whether it’s collectively or individually to get back to them, to clarify any misunderstandings or just work through an issue.”
Skip to: 03:57 How do you, as a board, work to address the challenges, or is there a way at all to preempt challenges with community members?
“I think the way to address it is to be prepared for that. Have the information readily available. Work with the administration because really ours is the governance, not the management role from a board.”
Skip to: 05:35 Do you have any examples or highlights of what you would consider to be successful situations or maybe successful exchanges that have occurred in working with your community or with a school board working with their community?
“The collaboration and wanting to hear from a board and a district perspective, wanting to hear the different opinions and different perspectives, so we can grow if we’re doing some something that’s, I don’t want to say wrong, but that just needs to be adjusted and incorporating different ideas.”
“Whatever the topic is, are we perfect as a school district, any school district or a board? No, there’s always room to grow and learn, and that’s part of it. And that’s part of teaching the students too, that it’s okay to make mistakes and fail forward and grow as an organization, a community, a board.”


Q: I’m going to talk about the relationship between community members and the school board. So let’s first define what role does the public or the community members play with the work of the board? How do those fit together?
A: I think the public voice is definitely very important for us as school board members to have. They bring the balance really, a lot of it from the parent perspective of what they’re seeing their children are doin

11 min

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