Doing Design by This is Doing This is HCD - Human Centered Design Podcast

Feb 1 - Journey Map Operations: https://www.thisisdoing.com/courses/journey-map-ops-february-2022


In this episode, Ben MacLaren speaks with Marc Stickdorn (main author of the seminal service design books, This is Service Design Thinking and This is Service Design Doing) about understanding zoom levels and how this related to Marc's framework for Journey Map Operations. The framework helps teams and organisations work better together to manage innovation projects and bridge between organisational silos. 


Doing Design Festival / https://www.thisisdoing.com/the-doing-design-festival


Training / https://www.thisisdoing.com



 
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A one-day learning event with practical tools and fresh perspectives exploring how compassion, dignity and play can help us be 'Better Together' - the Festival is perfect for people the Asia, Asia-Pacific, and West-Coast of the Americas.

In this episode, hear from the brilliant Rachael Dietkus who will be speaking about Trauma Informed Design. In Rachaels take, she will explore how to work with individuals and communities that have experienced impacts from a breadth of trauma, responding with compassion and dignity.

Tickets: https://www.thisisdoing.com/the-doing-design-festival

 
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Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com - 

For regular listeners you’ll know what we do at This is Doing - home of many of the world’s best trainers in the spaces of Design Research, Service Design, UX and more.

In this episode I speak with the brilliant Gerry McGovern about the story behind his exciting and very much needed course Earth Experience Design - we answer some community based questions about this topic as well as talk about the disassociation of behaviours that persist within the creators of online products and tools. 


https://www.thisisdoing.com/courses/earth-experience-design-january-2022


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Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com - 

The Doing Design podcast focusses on all the behind the scenes things related to actually DOING Innovation and Design, such as Design Research, Facilitation, Prototyping, Visualisation - and a great sounding board for industries like Service Design, UX, Content Design and Product Management - 

In this episode, you’ll hear from myself our wonderful agile expert at This is Doing - Daniela Decker - we chat about the common misconceptions about what it means to ‘Do’ and ‘Be’ Agile and cover off parts of where things get a little bit weird when it comes to the interpretation of Agile and Agility - let’s jump in


December 1- Essentials of Agility - (only 4 seats left on Daniela's course)https://www.thisisdoing.com/courses/essentials-of-agility-december-2021



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In this episode, you’ll hear from Ann Padley, Head of Faculty at This is Doing, and Designer and Illustrator, Yanbo Chen.This episode takes you behind the scenes to learn more about how Yanbo brought her graphic recording to the June Doing Design Festival to bring each session to life. We talk about how she got her start with visualization, the role of preparation and structure in the process of making the intangible tangible, and share some tips for how you can start integrating more visual communication into your work. Let's dive in.Links:


Graphic Recordings from the Doing Design Festival / miro.com/app/board/o9J_lAjxEOk=/ 

Festival recording tickets / doingdesignfestival.com


https://yanbochen.de


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In this episode, you’ll hear from Ann Padley, Head of Faculty at This is Doing, and Marc Stickdorn, author of 'This is Service Design Thinking' and 'This is Service Design Doing' and trainer at This is Doing.We chat about the Journey Map Operations session Marc ran at the June Doing Design Festival and answer some of the top questions from session participants. Marc shares more about how organizations can use journey maps as a dashboard for customer and employee experience and how to get an overview of projects across distributed teams by collecting and building maps into an information system.We cover how to get started by creating an inventory of maps and how to scale up by building a governance system for organizational alignment.For the recording of Marc’s session at the Doing Design Festival, visit DoingDesignFestival.com. Links:


Take the next Journey Map Ops course with Marc / www.thisisdoing.com/courses/journey-map-ops-september-2021


Watch the Powers of Ten film mentioned in the podcast / www.youtube.com/watch?v=0fKBhvDjuy0


Festival recording tickets / doingdesignfestival.com



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