Episode 9c: You’ve Been Cyber-Attacked: When Nothing Works at All Five Things Every City Manager Should Know Local Officials: Stronger, Together Podcast

In this eye-opening episode, Scott interviews City of Tomball Assistant City Manager Jessica Rogers. Cyber-criminals hacked Tomball at the end of 2022, and the city is still – one year later – dealing with the aftermath. In this episode – which should be required listening for every city manager in Texas (and beyond) – Jessica explains exactly what it’s like to have essentially every computer system go down, including 9-1-1 dispatch, utility metering and billing, permitting, and everything in...