Fueling the AI machine with the knowledge it needs The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

This week our Director of Automated and Proactive Support, Ruth O’Brien, and our Director of Human Support, Bobby Stapleton, dive into the importance of creating a culture of knowledge management for unlocking AI success and delivering a great customer experience.




Watch this episode on YouTube: https://www.youtube.com/watch?v=lNujY05wFAE




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