Leading teams with empathy People Matter

Leading Teams with Empathy

For many years, Leadership has been about aggression, fear, authoritative who dictates and drives output and results.
Well, times have changed - and one cannot demand respect.

We must now lead teams with empathy and kindness.

A person leading with empathy is sensitive to overworked employees, interested in their lives, willing to help with their problems, and compassionate when they share their troubles. If you become such a leader, you will communicate with your employees better and forge long-lasting relationships with them.

Empathy encourages leaders to understand the root cause behind poor performance. Being empathetic allows leaders to help struggling employees improve and excel. Empathy allows leaders to build and develop relationships with those they lead.

Empathetic leaders feel genuine concern for others and are intrinsically motivated to help them thrive.
While empathy is important at all times. If people don’t feel you care about them when the chips are down, they’ll know you don’t care any other time.

Empathy is an experience, that one imagines oneself to be in and thus understands the other persons experience.

To Lead with empathy we need to;

Be better listeners to understand spoken & unspoken concerns
Show humility & self awareness
Invest in building relationships
Set Expectations & give feedback
Build a culture of empathy


When we listen to understand, spread optimism, nurture hope, encourage an environment of belonging and humanise ourselves we will grow our organization into a place where employees can – and want to – do their best work.

Let us lead with love and care and build organisations of happy people passionately delivering enriching outcomes.