63 episodios

TeleTracking is pleased to bring you Patient Flow Podcast - insightful conversations with the leading experts in patient flow and a focus on the best practices that drive successful outcomes—helping ensure patients across the healthcare continuum get the right care, in the right place, at the right time.

TeleTracking's mission is to optimize health system operations by providing solutions and services that enable the highest quality of care delivery, optimize care coordination to enhance patient flow, and ensure your hospital operations are continually delivering the results you need.

TeleTracking Patient Flow Podcast TeleTracking Patient Flow Podcast

    • Salud y forma física

TeleTracking is pleased to bring you Patient Flow Podcast - insightful conversations with the leading experts in patient flow and a focus on the best practices that drive successful outcomes—helping ensure patients across the healthcare continuum get the right care, in the right place, at the right time.

TeleTracking's mission is to optimize health system operations by providing solutions and services that enable the highest quality of care delivery, optimize care coordination to enhance patient flow, and ensure your hospital operations are continually delivering the results you need.

    Disaster Readiness | Part 1

    Disaster Readiness | Part 1

    On today’s episode…disasters. Whether from wildfires, hurricanes and tornados to flu outbreaks and mass shootings — disasters are unfortunately a part of life. During these difficult times, the benefits of a centralized approach to care are essential —and demonstrates the importance of planning and regular disaster drills.
    On this episode, we begin a disaster readiness series, hearing from health professionals who put those disaster drills into practice. They recently told their stories at TeleTracking’s TeleCon 19.
    In this four part series, we begin with Sandra Gonzales, Trauma Program Director and Arturo Vilalobos, Administrator on Duty – both from UMC El Paso. The two tell us how the disaster of the El Paso shootings unfolded in their command centers. What you'll learn:

    • Tracking beds during a tragedy (1:05)
    • Putting preparation into action (2:20)
    • Communicating with first responders (3:20)
    • Managing rumors and social media (5:45)

    • 9 min
    Jon Hickenlooper | Intermountain Healthcare

    Jon Hickenlooper | Intermountain Healthcare

    On today’s episode, we meet Jon Hickenlooper, an Operations Consultant for Patient Flow at Intermountain Healthcare in the Greater Salt Lake City Utah area. Intermountain is a 24 hospital system with more than 30 thousand employees. Jon talked to us recently at TeleTracking’s TeleCon 19 about using TeleTracking to study metrics and identify challenges within their organization. What you'll learn:

    • Implementing TeleTracking (1:03)
    • Working with data (2:45)
    • The Virtual Hospital concept (3:30)

    • 6 min
    Health First | Linda Castelli and Luann Tirelli

    Health First | Linda Castelli and Luann Tirelli

    On today’s episode, we meet Linda Castelli and Luann Tirelli of Health First in Melbourne, FL. Linda is the Supervisor of Centralized Patient Logistics and Centralized Registration, Luann is the Director of VitalWatch eICU Operations. Both work extensively with TeleTracking in their roles with Health First, which was an early adopter of the technology. Today you'll learn:

    • Moving from paper to digital (:48)
    • The eICU Concept (4:45)
    • Patient Satisfaction Scores (7:01)
    • Focus on Ready-To-Move (8:19)
    • Setting Goals & Benchmarking (13:45)
    - Disaster Response (15:23)

    • 20 min
    Heather Beauford | Washington Regional Medical Center

    Heather Beauford | Washington Regional Medical Center

    On today’s episode, we meet Heather Beauford, Operations Manager with Washington Regional Medical Center located in Northwest Arkansas. Heather has been working with the TeleTracking platform since it was introduced to Washington Regional Medical Center three years ago. Here, she tells us about making that leap into the technology. Here's what you'll learn:
    • Understanding the "why" of TeleTracking (1:35)
    • Focused oversight committee(3:00)
    • The Proof is in the Data (4:54)
    • Creating a Culture Through Education (7:04)
    • Initiatives for the Future (9:35)

    • 12 min
    Melanie Morris | Carilion Clinic

    Melanie Morris | Carilion Clinic

    On today’s episode, we meet Melanie Morris, Senior Director of Carilion Clinic’s Transfer & Communications Center, based in Roanoke, VA. Melanie currently manages bed placement for two of the system’s six facilities, but will soon take over communications for all locations with the help of TeleTracking. What you'll learn today:

    • Lessoned learned while expanding (1:16)
    • The importance of an EVS liason (2:25)
    • Managing an off-site Command Center(4:38)
    • Details of starting a Command Center from scratch(6:53)
    • Getting support from key players(8:26)
    • Top 3 Tips to Command Center success (10:49)

    • 14 min
    Paul Taber | Broward Health | Part 2

    Paul Taber | Broward Health | Part 2

    On today’s episode we continue our conversation with Paul Taber, Director, Centralized Patient Logistics Center at Broward Health in Broward County, Florida. In this segment, Paul discusses the culture shift in implementing an effective patient flow system. What you'll learn...
    - The role of leadership in the process (:38)
    - Bridging the gap of managing multiple facilities (2:05)
    - Marketing the Command Center to referring physicians (3:37)
    - Discharge planning process (5:10)
    - Advise to others (6:20)

    • 7 min

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