20 episodios

‘The HMO Experience’ is the UK’s only HMO-focused property podcast brought to you by three unique hosts, Jamie Madill, Steve Mitchell and Matt Harris, who share their extensive property knowledge, experiences and expertise to help you make job-replacing income & build your long-term wealth with HMOs (Houses in Multiple Occupation).

If you want to invest in HMO property to get financial independence or you simply need to create income fast from Rent2Rent HMOs, we know you’re going to love ‘The HMO Experience’ podcast!

The HMO Experience The HMO Experience

    • Educación

‘The HMO Experience’ is the UK’s only HMO-focused property podcast brought to you by three unique hosts, Jamie Madill, Steve Mitchell and Matt Harris, who share their extensive property knowledge, experiences and expertise to help you make job-replacing income & build your long-term wealth with HMOs (Houses in Multiple Occupation).

If you want to invest in HMO property to get financial independence or you simply need to create income fast from Rent2Rent HMOs, we know you’re going to love ‘The HMO Experience’ podcast!

    How To Advertise To Get Your Rooms Filled Fast in your HMO Property! | The HMO Experience 019

    How To Advertise To Get Your Rooms Filled Fast in your HMO Property! | The HMO Experience 019

    In this episode of The HMO Experience podcast, your host Steve Mitchell chats to Matt Harris of MiRentCo London and Jamie Madill from Jamie Madill Property about all things related to advertising, selling your rooms and customer first contact.

    KEY TAKEAWAYS


    Make your advert standout, understanding its capacitive marketplace, to do whatever you can to make sure your ads stand out, and you try and get some response.
    Headlines are vitally important. Do something a bit different to make your headline stand out
    Photographs are vitally important. Ensure you have the best quality photographs you can produce either via a professional photographer or self- produced.
    Make your body text descriptive and conversational, Don’t list bullet after bullet point. Have a call to action at the end of the text telling the applicant what you would like them to do.
    When people do actually get in contact with you, please get in contact with them as quickly as you can do. That will give you the best opportunity to get your viewing set up and the greatest opportunity to get your rooms filled, and therefore your income flowing.

    BEST MOMENTS


    “So one of the little tips that we do, is we go back into that individual profile and see when they were last online, because if they been online in the last hour or last half day or something like that, then we will still continue to message.”
    “What you want to try and do if you can is time that first day or the first couple of days of posting with an optimal time as to when people will be looking. What we have tested and found out is that, sort of Friday evening, Saturday morning and Sunday morning, a prime time for getting the most number of eyeballs onto your advert.”
    “Your adverts have got to stand out. So two things help you stand out. One is the headline,. The photography is the second one. Then once you have got their attention, then you got 10 seconds for them to decide if they want to get in contact with you, or book a viewing, or move on to the next advert.”

    ABOUT THE HOSTS

    Steve Mitchell - Steve had a successful corporate career in finance and risk management before becoming a full-time property investor. He owns a portfolio of single-lets and HMOs. A black belt in Six Sigma, Steve is the project management and systems expert. Steve is also co-host of PPN St Pancras.

    Matt Harris - Matt started working in the City and then for a Mayfair based property investment company before practicing as a property lawyer in 2008. In 2013 he swapped law for cleaning and set up The Organised Cleaning Company! In 2016 Matt started MiPropCo Leeds, a buy to let investment company and in 2018 he founded MiRentCo London, a multi-let management business providing co-living accommodation for young professionals in London. Matt is the co-host of The HMO Experience podcast and PPN St Pancras, a monthly property networking event in London. In addition, Matt hosts The Organised Cleaner Bitesize on social media, providing hints & tips on starting & running your own cleaning business.

    Jamie Madill - After an 18 year career in advertising Jamie became a full-time property investor with a property portfolio of single-lets & HMOs and with Steve, they have created a successful Rent2Rent HMO business. Jamie is an international public speaker and co-founder of Progressive Property Network and co-host of PPN St Pancras.

    CONTACT METHOD

    Email - hello@thehmoexperience.co.uk

    Website - http://www.thehmoexperience.co.uk/


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    • 27 min
    The Emergency Coronavirus (and your HMO Property Business) Edition | The HMO Experience LIVE 001

    The Emergency Coronavirus (and your HMO Property Business) Edition | The HMO Experience LIVE 001

    In this emergency live episode, your podcast host Jamie Madill chats to Matt Harris of MiRentCo London and Steve Mitchell from The HMO Company about all things related to the current COVID19 virus and what the potential impacts and opportunities are to property businesses right now.

    KEY TAKEAWAYS


    Cash is king right now. If you overextend or don’t protect your cash flow then things will get interesting very quickly. This means having complete visibility on your 30/60/90 cash flow and identify potential risks to your income and expense. Cut any non-essential costs out of your business right now.
    Superior customer service and support in this time of uncertainty will be vital to survive current events. Keeping your existing customer base and helping them through this time of need is preferential to finding new customers simply due to the length of time and cost of onboarding a new customer.
    Over communicate with your key stakeholders: customers, agents, suppliers and landlords. We are all in this together. COVID19 is a great leveller whether you have 2000 properties or one. The principals in serving and communicating with your customers and stakeholders are the same. It’s just a matter of scale
    If you are purchasing property to convert into HMO, your biggest risk right now is changes to the re-valuation assumptions valuers are using. Re-qualify your end valuation to assess the impact of any changes to your capital position. Re-assess the demand for rooms in your area to ensure your income assumptions still hood true. Only you can determine of the investment is still valid according to your investment criteria.
    Stay safe. Ensure your open lines of communications include enquiring about the welfare of your customers and supporting them when they need it. Observe the Government guidelines and practices as they are today to ensure you and your staff are able to support your customers.

    ABOUT THE HOSTS

    Matt Harris - Matt started working in the City and then for a Mayfair based property investment company before practicing as a property lawyer in 2008. In 2013 he swapped law for cleaning and set up The Organised Cleaning Company! In 2016 Matt started MiPropCo Leeds, a buy to let investment company and in 2018 he founded MiRentCo London, a multi-let management business providing co-living accommodation for young professionals in London. Matt is the co-host of The HMO Experience podcast and PPN St Pancras, a monthly property networking event in London. In addition, Matt hosts The Organised Cleaner Bitesize on social media, providing hints & tips on starting & running your own cleaning business.

    Jamie Madill - After an 18 year career in advertising Jamie became a full-time property investor with a property portfolio of single-lets & HMOs and with Steve, they have created a successful Rent2Rent HMO business. Jamie is an international public speaker and co-founder of Progressive Property Network and co-host of PPN St Pancras.

    Steve Mitchell - Steve had a successful corporate career in finance and risk management before becoming a full-time property investor. He owns a portfolio of single-lets and HMOs. A black belt in Six Sigma, Steve is the project management and systems expert. Steve is also co-host of PPN St Pancras.

    CONTACT METHOD

    Email - hello@thehmoexperience.co.uk

    Website - http://www.thehmoexperience.co.uk/

    Facebook Page - https://www.facebook.com/thehmoexperience


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    • 1h 26 min
    Is Room Staging for your HMO Property worth the effort? | The HMO Experience 018

    Is Room Staging for your HMO Property worth the effort? | The HMO Experience 018

    In this episode, your podcast hosts Steve Mitchell chats to Matt Harris of MiRentCo London and Jamie Madill from Jamie Madill Property about all things related to Staging Your HMO. They include some of the key things you need to consider when looking to stage your rooms ready for viewings, where you can get your staging equipment from and how to best present your rooms to prospective customers.

    KEY TAKEAWAYS  


    Staging your rooms doesn’t have to be expensive. You can pick up things like photo frames, fake plants, wall art and lamp shades from charity shops, IKEA, Matalan and The Range.
    Should I leave the staging equipment in the room for the customer? You can but if you have a standard colour scheme why not consider moving your staging equipment from one room to the next to help reduce costs.
    Making your rooms stand out as part of your marketing will help attract a good flow of enquiries. Having your rooms looking amazing when applicants come to view the property will help your sales conversions.
    Having professional photography of your rooms is the ideal. But you can take some good shots with your smart phone camera. Get creative with the angles and make sure you have plenty of light. There is nothing worse that a fuzzy, out of focus poorly lit room to turn off your applicants.

    BEST MOMENTS  


    “We didn’t used to do much by way of staging our rooms; just a few photos and a duvet, there nothing really eye-catching about our listings and they faded into the background. But over the course of the last five or six properties and we built up a staging pack including fake plants, photo frames and additional trinkets to make the room looked lived in. It really helped our sales conversions.”
    “Start with the end in mind. Try to paint a picture through your staging packs to make your rooms look amazing because people want to look at your advert and then imagine themselves actually living in that property.”
    “Now we get a professional standard set of pictures and a make a video tour, which is great to use on social media. Then we cut the video down to a 90 second tour, which is great to use on a spare room and OpenRent. And then we have the video uploaded on to YouTube and Facebook, so it’s easily accessible for our potential new customers.”

    ABOUT THE HOSTS

    Matt Harris - Matt started working in the City and then for a Mayfair based property investment company before practicing as a property lawyer in 2008. In 2013 he swapped law for cleaning and set up The Organised Cleaning Company! In 2016 Matt started MiPropCo Leeds, a buy to let investment company and in 2018 he founded MiRentCo London, a multi-let management business providing co-living accommodation for young professionals in London. Matt is the co-host of The HMO Experience podcast and PPN St Pancras, a monthly property networking event in London. In addition, Matt hosts The Organised Cleaner Bitesize on social media, providing hints & tips on starting & running your own cleaning business.

    Jamie Madill - After an 18 year career in advertising Jamie became a full-time property investor with a property portfolio of single-lets & HMOs and with Steve, they have created a successful Rent2Rent HMO business. Jamie is an international public speaker and co-founder of Progressive Property Network and co-host of PPN St Pancras.

    Steve Mitchell - Steve had a successful corporate career in finance and risk management before becoming a full-time property investor. He owns a portfolio of single-lets and HMOs. A black belt in Six Sigma, Steve is the project management and systems expert. Steve is also co-host of PPN St Pancras.


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    • 26 min
    Interview with James Quinn from Fusion Furniture Solutions | The HMO Experience 015

    Interview with James Quinn from Fusion Furniture Solutions | The HMO Experience 015

    In this episode your podcast host Jamie Madill chats to James Quinn of Fusion Furniture Solutions about all things regarding HMO furniture. They include some of the key things you need to consider when looking for furniture for your HMO project, what furniture you should include in your HMO and the difference between pre-assembled and flat pack furniture.

    KEY TAKEAWAYS


    Flat pack furniture is massed produced and there is no bespoke element to it. If it’s not put together properly then the chances are that the product will fail and it will cost you more
    Factory pre-assembled furniture put together by experts who have the right skills and tools will be more durable.
    Not only can we supply you with the hard furniture but we'll also provide all your bedding, artwork, lamps, the throw and even little accent feature chairs that go into making a great room.
    Make sure that you plan your furniture well in advance and that it is appropriate for the room size. For smaller rooms, consider space saving designs like under bed storage or combination wardrobes and draws

    BEST MOMENTS


    “Putting together flat pack furniture requires a degree in civil engineering and likely to end in an argument”
    “We've also come up with something called the laptop station, which is basically a dresser without the drawers. You have enough room for a laptop, and a brew. So it's adequate and fit for use. But it can also double up as a little table so you sit down and have your dinner on.”
    “The packaging that all of these items come in. If you start unwrapping everything, breaking all the little boxes up, all the little bits and pieces of poly foam, it's a nightmare, really. It's not something somebody wants to spend all day doing tidying up after themselves. So, why do it, when we're here to do it for you?”
    “We've got a new budget range in; for those who are maybe aiming at a certain type of market, maybe the LHA market. It may be your HMO is in a not very affluent area, so if you don't want to spend too much kitting out your HMO but want better than flat pack we can help there too.”

    ABOUT THE HOSTS

    Matt Harris - Matt started working for a Mayfair based property investment company before practicing as a property lawyer. In 2013 he swapped law for cleaning and set up The Organised Cleaning Company! In 2016 Matt started MiPropCo Leeds, a buy to let investment company and in 2018 he founded MiRentCo London, a multi-let management business providing co-living accommodation for young professionals in London. Matt is also co-host of PPN St Pancras.

    Jamie Madill - After an 18 year career in advertising Jamie became a full-time property investor with a property portfolio of single-lets & HMOs and with Steve, they have created a successful Rent2Rent HMO business. Jamie is an international public speaker and co-founder of Progressive Property Network and co-host of PPN St Pancras.

    Steve Mitchell - Steve had a successful corporate career in finance and risk management before becoming a full-time property investor. He owns a portfolio of single-lets and HMOs. A black belt in Six Sigma, Steve is the project management and systems expert. Steve is also co-host of PPN St Pancras.

    CONTACT METHOD

    Email - hello@thehmoexperience.co.uk

    Website - http://www.thehmoexperience.co.uk/

    YouTube Channel - https://www.youtube.com/channel/UCnFoaXd-do8eTxZniWrcKhA/featured?view_as=subscriber


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    • 43 min
    The Ultimate HMO Property "Snagging Guide" | The HMO Experience 017

    The Ultimate HMO Property "Snagging Guide" | The HMO Experience 017

    In this episode your podcast hosts Matt Harris, Jamie Madill & Steve Mitchell discuss their HMO ‘snagging’ tips, which is the last, but very important, step in completing your refurbishment before renting out your rooms. They will cover all the little jobs that are so easy to miss, but we guarantee will be spotted immediately by your customers once they move in! Avoid the potential ‘agro’ by listening to this podcast!

    KEY TAKEAWAYS


    Our snagging checks helps ensure that everything works correctly and is finished to the standard we expect before we advertise our HMO rooms.
    In all our businesses and properties, our mission is to provide excellent customer service because that's one of the things that we think differentiates us.
    Proving excellent customer service helps us get the better customers, and the better customers usually pay higher rent. Higher rent usually means more profit. So it’s a win-win for everyone – happy customers typically stay with you a long time and that’s good for business!
    It doesn’t matter is the house looks amazing, the one thing that your customer is always going to remember is the one thing that goes wrong – it might be that there’s no wi-fi, a missing light bulb, a blocked sink, or the hot water or heating is not working. All of these potential issues are preventable and that’s why the final snagging is so vital. It helps find potential problems before you customer moves in, and it minimises your ongoing maintenance efforts (which also saves you money) if you get everything right from the start.

    BEST MOMENTS


    “I love a good checklist!”
    “It doesn't matter if you get everything right and one thing wrong. That thing is what your customer's going to remember”
    “Your snagging list will get longer and longer, and that's not meant to sound daunting or onerous, it just saves so much time, and effort, and cost. down the line”

    ABOUT THE HOSTS

    Matt Harris - Matt started working for a Mayfair based property investment company before practicing as a property lawyer. In 2013 he swapped law for cleaning and set up The Organised Cleaning Company! In 2016 Matt started MiPropCo Leeds, a buy to let investment company and in 2018 he founded MiRentCo London, a multi-let management business providing co-living accommodation for young professionals in London. Matt is also co-host of PPN St Pancras.

    Jamie Madill - After an 18 year career in advertising Jamie became a full-time property investor with a property portfolio of single-lets & HMOs and with Steve, they have created a successful Rent2Rent HMO business. Jamie is an international public speaker and co-founder of Progressive Property Network and co-host of PPN St Pancras.

    Steve Mitchell - Steve had a successful corporate career in finance and risk management before becoming a full-time property investor. He owns a portfolio of single-lets and HMOs. A black belt in Six Sigma, Steve is the project management and systems expert. Steve is also co-host of PPN St Pancras.

    CONTACT METHOD

    Email - hello@thehmoexperience.co.uk

    Website - http://www.thehmoexperience.co.uk/

    Facebook Page - https://www.facebook.com/thehmoexperience

    YouTube Channel - https://www.youtube.com/channel/UCnFoaXd-do8eTxZniWrcKhA/featured?view_as=subscriber


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    • 27 min
    The HMO Experience 016 | Should You Buy or Lease Furniture for your HMO property?

    The HMO Experience 016 | Should You Buy or Lease Furniture for your HMO property?

    In this episode your podcast host Matt Harris, Jamie Madill & Steve Mitchell talk through about how to pay for the furniture your HMO property. Buying brand new furniture in your property could cost you a small fortune – what can you do if you don’t have the money?

    KEY TAKEAWAYS


    Jamie and Steve’s first few properties meant they had to buy all the furniture outright as they didn’t know any other option existed. They initially used a 0% credit card to spread the cost. Using the rental profit from the HMOs to pay off the card was a safe but very slow way to finance the growth of their Rent2Rent HMO portfolio.
    Later they found out the benefits of leasing furniture, meaning they spent little or none of their own funds to get every new HMO generating rental income.
    Then when they started buying and refurbishing their own HMOs, they found they could also use lease payments to finance some of the refurbishment works too.

    BEST MOMENTS


    “Our option was either to spend £7,000 cash from the business or spread the cost with a lease plan costing £200 plus VAT per month"
    “You could claim the tax back – that’s a saving of 20%”
    “In my head it’s similar to leasing a car, right?“

    ABOUT THE HOSTS

    Matt Harris - Matt started working for a Mayfair based property investment company before practicing as a property lawyer. In 2013 he swapped law for cleaning and set up The Organised Cleaning Company! In 2016 Matt started MiPropCo Leeds, a buy to let investment company and in 2018 he founded MiRentCo London, a multi-let management business providing co-living accommodation for young professionals in London. Matt is also co-host of PPN St Pancras.

    Jamie Madill - After an 18 year career in advertising Jamie became a full-time property investor with a property portfolio of single-lets & HMOs and with Steve, they have created a successful Rent2Rent HMO business. Jamie is an international public speaker and co-founder of Progressive Property Network and co-host of PPN St Pancras.

    Steve Mitchell - Steve had a successful corporate career in finance and risk management before becoming a full-time property investor. He owns a portfolio of single-lets and HMOs. A black belt in Six Sigma, Steve is the project management and systems expert. Steve is also co-host of PPN St Pancras.

    CONTACT METHOD

    Email - hello@thehmoexperience.co.uk

    Website - http://www.thehmoexperience.co.uk/

    Facebook Page - https://www.facebook.com/thehmoexperience

    YouTube Channel - https://www.youtube.com/channel/UCnFoaXd-do8eTxZniWrcKhA/featured?view_as=subscriber

    PPN ST PANCRAS

    Come and see Matt, Jamie and Steve live at PPN St Pancras in London on every third Wednesday of the month at Impact Hub 34b York Way, London N1 9AB. For more details and to book tickets go to https://www.facebook.com/ProgressivePropertyStPancras/


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    • 31 min

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