308 episodes

Restaurant Business is the leading media brand in the commercial foodservice industry, with a focus on entrepreneurship, innovation and growth.

A Deeper Dive Winsight Podcast Network

    • Business

Restaurant Business is the leading media brand in the commercial foodservice industry, with a focus on entrepreneurship, innovation and growth.

    How Dutch Bros is refining its real estate strategy

    How Dutch Bros is refining its real estate strategy

    How has Dutch Bros changed its real estate strategy?

    This week’s episode of the Restaurant Business podcast A Deeper Dive features Christine Barone, CEO of the drive-thru beverage chain.

    Dutch Bros is coming off a strong quarter under its relatively new chief executive, and we talk about a host of topics.

    We discuss how Dutch Bros is refining its real estate strategy and what that means. We chat about fortressing, and why Dutch Bros believes building more locations in a market is important to the brand’s customers.

    We talk about competition in the beverage space, particularly drive-thru beverages.

    We chat about the company’s strong first quarter and what drove those sales—hint, boba tea helped—and how that reflects consumers’ changing beverage habits. And we talk about customization and energy drinks and all kinds of things.

    This week’s episode is all about drinks, so please check it out.

    • 28 min
    The biggest trends in the restaurant industry right now

    The biggest trends in the restaurant industry right now

    What does the Technomic Top 500 tell us about the restaurant industry right now?

    This week’s episode of the Restaurant Business podcast A Deeper Dive features Joe Pawlak, managing principal with Technomic. And we talk all about the report and the trends that it reveals.

    The Top 500 is essentially data on the chain restaurant industry, since that data makes up the vast majority of chain sales. Restaurant sales increased more than 8% last year, but that was due entirely to prices and some unit growth, rather than traffic.

    We talk about some chains on that Top 500, including the chicken business, specifically Popeyes and KFC, and why one of those chains has been able to thrive in a changing market for chicken.

    We also talk about how top heavy the Top 500 is getting, given performance of chains high up on the list. We talk about which sectors are doing the best and get into a discussion on the beverage business.

    And we talk about what chains have the most potential to hit the Top 10.

    • 28 min
    How Pinstripes plans to upgrade the bowling experience

    How Pinstripes plans to upgrade the bowling experience

    How is Pinstripes upgrading the bowling experience?

    This week’s episode of the Restaurant Business podcast A Deeper Dive features Dale Schwartz, the CEO of the growing eatertainment concept Pinstripes.

    Dale joined us at the Restaurant Leadership Conference in April.

    We talk about, well, Pinstripes, a concept that combines bowling and bocce with a restaurant. It is part of the fast-growing eatertainment sector led by such concepts as Top Golf.

    Schwartz talks about the chain’s history and what makes his concept different than others. He also explains its heavy reliance on events for much of the chain’s sales, and how those events help the brand. We also talk about what makes the brand different than other bowling alleys.

    We also talk about the need to have a great experience and great food, given the growing competition in the eatertainment space these days.

    And we talk about the chain’s decision to go public via special purpose acquisition company, or SPAC.

    We’re talking bowling and bocce on A Deeper Dive so please check it out.

    • 21 min
    Who is winning the chicken wars right now

    Who is winning the chicken wars right now

    Who is winning the chicken wars?

    This week’s episode of the Restaurant Business podcast A Deeper Dive features a discussion on recent earnings with RB Executive Editor Lisa Jennings.

    A huge number of earnings have come in and many of them are head-scratchers. While a lot of chains have done really well, like Wingstop and its 22% same-store sales number, others have not, such as KFC and its sales decline.

    We discuss that issue, and what the first quarter means for the chicken market in general, including Popeyes and Chick-fil-A.

    We also contrast the performance of Chipotle and Starbucks, and why one chain can do well despite concerns about prices, while another cannot.

    We’re talking earnings on A Deeper Dive so please check it out.

    • 31 min
    A preview of this year's National Restaurant Association Show

    A preview of this year's National Restaurant Association Show

    What’s coming to this year’s National Restaurant Association Show? More seats, for one thing.

    This special episode of the Restaurant Business podcast A Deeper Dive features Tom Cindric, the president of exhibitions for Informa Connect Foodservice, which operates the show and is also a sister company of Restaurant Business.

    We will be attending the Show this year, and will do a few podcasts from the event, which runs from May 18 through May 21. But we wanted to talk with Cindric to get a better idea of what to look for.

    Cindric expects a big event this year, which may or may not be indicative of the state of the industry right now: People are looking for solutions to the operating issues they’re dealing with.

    We talk about technology, which is a huge focus of the show, as is equipment. We talk about menu issues and changes at this year’s event, including more benches for people tired of walking.

    We’re talking about the National Restaurant Association Show on A Deeper Dive so check it out.

    • 13 min
    An in-depth look at a fast-growing c-store chicken concept

    An in-depth look at a fast-growing c-store chicken concept

    Convenience stores are upping their food game and one concept is taking advantage of it.

    This week’s episode of the Restaurant Business podcast A Deeper Dive features Jim Norberg, the CEO of the convenience-store chicken concept Krispy Krunchy Chicken.

    We had Jim on largely because convenience stores are getting a lot of foodservice business right now. Traffic at convenience stores is up 17% since before the pandemic, compared with 5% at quick-service restaurants—meaning that some of the lost traffic at restaurants is heading to the local gas station.

    One reason is the higher quality food c-stores are putting out now. Krispy Krunchy is taking advantage of that.

    Norberg is a former executive with McDonald’s, and he is bringing a restaurant mentality to the concept. The brand is getting into third-party delivery and recently hired its first chief marketing officer in Alice Crowder.

    We talk with Jim about the company’s rapid growth and how many locations it expects to go into this year alone. We talk about how that program works and what’s driving interest in c-stores.

    We also talk about Krispy Krunchy’s new marketing program and how it can market a concept located in other businesses.

    We’re talking convenience-store chicken on A Deeper Dive, so please check it out.

    • 26 min

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