4 episodes

James Dodkins talks with customer experience rockstars about delivering a rockstar customer experience.

ROCKSTAR CUSTOMER EXPERIENCE James Dodkins

    • Business

James Dodkins talks with customer experience rockstars about delivering a rockstar customer experience.

    ROCKSTAR CX - THE CONVENIENCE REVOLUTION - James Dodkins & Shep Hyken

    ROCKSTAR CX - THE CONVENIENCE REVOLUTION - James Dodkins & Shep Hyken

    THE CONVENIENCE REVOLUTION

    The ROCKSTAR CX Show 🤘 – James Dodkins and Shep Hyken

    Watch full episode & get in touch with Shep:
    http://www.rockstar.cx/shep-hyken.html

    NEW In-house CX Workshops That ROCK:
    www.rockstar.cx/workshops.html

    #cx #custexp #rockstarcx #customerexperience

    • 44 min
    ROCKSTAR CX - BUSINESS BEHAVIOR TO #MAKEMOMPROUD 👩- James Dodkins & Jeanne Bliss

    ROCKSTAR CX - BUSINESS BEHAVIOR TO #MAKEMOMPROUD 👩- James Dodkins & Jeanne Bliss

    BUSINESS BEHAVIOR TO #MAKEMOMPROUD 👩

    The ROCKSTAR CX Show 🤘 – James Dodkins and Jeanne Bliss discuss her new book ‘Would You Do That To Your Mother?’

    Watch full episode & get in touch with Jeanne Bliss:
    http://www.rockstar.cx/jeanne-bliss.html

    #cx #custexp #rockstarcx #customerexperience

    • 48 min
    ROCKSTAR CX - CX STRATEGY 📊- James Dodkins & Nicolle Paradise

    ROCKSTAR CX - CX STRATEGY 📊- James Dodkins & Nicolle Paradise

    CX STRATEGY 📊

    ROCKSTAR CX LIVE 🤘 – James Dodkins and Nicolle Paradise, Senior Director of CX @ ADP discuss how to develop and implement a CX Strategy

    Get in touch with our ROCKSTAR guest Nicolle Paradise:
    http://www.rockstar.cx/nicolle-paradise.html

    In-house CX Workshops That ROCK:
    www.rockstar.cx/workshops.html

    #cx #custexp #rockstarcx #customerexperience

    • 33 min
    ROCKSTAR CX - James Dodkins & Lynn Hunsaker

    ROCKSTAR CX - James Dodkins & Lynn Hunsaker

    SMASHING SILOS 💥

    ROCKSTAR CX LIVE 🤘 – James Dodkins and Lynn Hunsaker

    Watch full episode & get in touch with our ROCKSTAR guest Lynn Hunsaker:
    http://www.rockstar.cx/lynn-hunsaker.html

    Download 3 free chapters of ‘Put Your Customers Second’:
    http://bit.ly/3freepycs

    Get in touch with James:
    www.rockstar.cx

    #cx #custexp #rockstarcx

    • 46 min

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