Safeguard from Irrational Patients — with Nabil Fanous, MD, ORL, FRCS(C‪)‬ Beauty and the Biz

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Hello, and welcome to Beauty and the Biz where we'll talk about how to safeguard from irrational patients. To be sure, we'll also discuss the business and marketing side of plastic surgery, in general.
Indeed, I’m your host, Catherine Maley, author of “Your Aesthetic Practice – What your patients are saying”. Also, I'm a consultant to plastic surgeons, to get them more patients and more profits.
Presenting today’s episode titled, “Safeguard from Irrational Patients — with Nabil Fanous, MD, ORL, FRCS(C) (Ep. 257).” Obviously, in cosmetic surgery practices, surgeons and their staff often encounter challenges in managing irrational patients. Furthermore, this can impact both the quality of patient care and the well-being of everyone in the practice.
Specifically, in this episode of "Beauty and the Biz", I interviewed Dr. Nabil Fanous — a cosmetic surgeon and founder of the Canadian Institute of Cosmetic Surgery in Montreal, Canada. Moreover, he gave a lot of pearls on how to safeguard you and your practice from irrational patients.


















































































































































































































































































Notably, my latest “Beauty and the Biz” guest went through that journey herself.
Specifically, Dr. Allison Pontius, a facial plastic surgeon, made a huge shift in her career 15 years ago when she changed her focus to 100% nonsurgical procedures. To be sure, this including regenerative aesthetics, hair treatments and skincare.
Then, she made another big shift a couple of years ago when she moved from a big group practice in NY to working independently in a boutique practice in California.
Additionally, Dr. Pontius explains the mental shifts it took for her to do life  on her own terms and if it was worth it.
Visit Dr. Fanous' website
Enjoy!
Catherine Maley, MBA
P.S. If you need help differentiating yourself, schedule a complimentary 30-minute strategy call with me.









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Catherine Maley, MBA:
Everybody that’s going to wrap it up for us today on Beauty and the Biz.
If you have any questions or feedback for me, you can go ahead and leave them at my website at www.CatherineMaley.com, or you can certainly DM me on Instagram @CatherineMaleyMBA.
If you’ve enjoyed this episode on Beauty and the Biz, please head over to Apple Podcasts and give me a review and subscribe to Beauty and the Biz so, you don’t miss any episodes. And of course, please share this with your staff and colleagues.
And we will talk to you again soon. Take care.
"The fastest way to success is to model other successful surgeons who have what you want, b