Influence of artificial intelligence in the telecom industry Infosys BPM Podcasts

In the telecom industry, artificial intelligence (AI) has made significant strides. It has led to the development of highly personalized products, enhancing customer experiences and satisfaction. Additionally, AI optimizes fulfillment processes, resulting in more efficient service delivery and cost savings. Furthermore, AI’s role in network management includes predicting and preventing issues, ultimately improving overall network performance and reliability.