Service innovation: Competitive advantage through new business models IfM Briefings

Leading industrialists from all over the World discuss how to improve competitiveness, create jobs and boost their respective economies through learning lessons from pooling the experiences of public and private sector enterprises. Interviews with prominent speakers from “The Cambridge Service Alliance Service Innovation: Competitive advantage through new business models” Conference (www.cambridgeservicealliance.org) can be heard in the podcast documentary.