In this first episode of our EY Health Sciences and Wellness Experience podcast series, we explore the emerging and much needed age of “Health Experience.”
The Health Sciences and Wellness industry has never been as “front and center” in our lives as it has been in this last year. As all of us, worldwide, ride the various waves of the pandemic, our Health Sciences and Wellness industry has taken the lead in giving care to those who have needed it most. We have also seen a monumental collaborative R&D effort – at a scale never witnessed before – which has resulted in the creation and delivery of multiple approved vaccines to combat the virus.
Companies have an opportunity to seize this inflexion point, because the reality (as we have seen with other industries) is that products or services alone, no matter how strong technically will not be enough in future.