The Human Way to Disagree with Amy Gallo, Author, Speaker, and Contributing Editor at Harvard Business Review Left to Our Own Devices with Erica Keswin

Contrary to popular belief, the highest performing teams are not necessarily conflict free. In fact, healthy disagreement—or creative friction—leads to more innovation, more trust, better ideas, and higher performance. Amy Gallo, author, podcast host, and contributing editor at Harvard Business Review, sits down with Erica on this week’s episode to discuss how to disagree in a human way. This conversation equips leaders and employees alike to build trust and psychological safety in relationships and teams (the foundation of healthy conflict), navigate difficult conversations, and establish norms around disagreement. They also touch on how and why there are gender differences in disagreement and advocacy, why a hybrid work environment makes conflict more difficult, and how to approach—top down OR bottom up—disagreement on whether employees should return to the office fully or be able to keep a flexible schedule. Anyone who’s ever struggled with conflict in the workplace will find this conversation enlightening and helpful. 

Amy’s latest book, Getting Along: How to Work with Anyone, Even Difficult People, is out September 13th and available for pre-order now.