vCHAMPS Episode Seven: Program Operations Director #supportVAkids

This is the seventh episode in our vCHAMPS series of the #SupportVAKids podcast! The vCHAMPS project is well underway as Virginia DCSE forges ahead with the vCHAMPS project, our ambitious endeavor to creating a modernized child support case management system. In this episode, you will hear from Michelle Franco, the newly appointed Program Operations Director with a wealth of experience in child support services. Michelle will offer her unique insights into the project’s progress and discuss how these transformative changes are set to empower our caseworkers with enhanced efficiency. This leap forward promises to free up valuable time, allowing our dedicated team to focus on what they do best: supporting and uplifting Virginia’s families.