Within the Trenches Code 7 Podcast Network

Ep 544 features Stephanie, a 911 Professional out of Georgia.
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Episode topics –
Discover Stephanie’s journey from ambulance driver to skilled EMT, and how she transitioned to the demanding role of a 911 dispatcher.
Learn about the challenges and emotional toll of handling emergency calls, including a life-saving moment during a CPR call.
Explore the evolution of emergency dispatch technology from flip cards to electronic tablets, and the skills required to succeed in this high-stress environment.
Hear about the unique "dispatch ear" and how dispatchers manage the intense multitasking of listening, typing, and processing critical information.
Discussion on the importance of support and coping mechanisms within the dispatch center to handle the psychological stress of the job.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 543 features Lea Harms, 911 Professional, Industry Partner, and Author of "Lives on the Line."
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Now and then there is a snag and that’s life. This is also true when self-publishing or even through a publishing house. Snags happen, but no worries, you can sign up to find out more about Lives on the Line and its availability as soon as it is ready. Head over to Lea’s website for more information on her book, “Lives on the Line.”
Lives on the Line | Website
Episode topics –
Lea's 911 story
Discover how Lea's leap into dispatching led to a transformative career and inspired her book, "Lives on the Line".
Learn about the intense training and personal growth experienced by 911 dispatchers, including Lea's own story of validation during a harrowing school shooting incident.
Explore the emotional journey and therapeutic nature of writing as Lea talks about her emotional process in penning her experiences.
Understand the impact and personal transformations faced by those in the 911 profession through Lea's perspective.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 542 features 911 dispatch stories from around North Carolina. The North Carolina 911 board and Within the Trenches podcast partnered on classes and podcast episodes to highlight the amazing work of 911 professionals throughout the state in celebration of National Public Safety Telecommunicators Week. This is the last installment in this series out of Johnston County 911.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Answering 911 Calls: The Emotional Rollercoaster of a Dispatcher's Job
The Power of Self-Care: Personal Story and Professional Insight
The Importance of Recognition for 911 Professionals: Celebrating their Essential Role
and more
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 541 features 911 dispatch stories from around North Carolina. The North Carolina 911 board and Within the Trenches podcast partnered on classes and podcast episodes to highlight the amazing work of 911 professionals throughout the state in celebration of National Public Safety Telecommunicators Week. This is a continuation of this series out of Johnston County 911.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Technology Boosts Safety: Tracking Callers for Better Help
The Importance of Compassion in Customer Service: How Being Human Can Lead to Success
The Importance of Leadership and Support in Building a Successful Community
and more
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 540 features 911 dispatch stories from around North Carolina. The North Carolina 911 board and Within the Trenches podcast partnered on classes and podcast episodes to highlight the amazing work of 911 professionals throughout the state in celebration of National Public Safety Telecommunicators Week.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Kristen's 911 story
HR with Lorenda
Lynda’s 911 story
and more
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 539 features Kris, Director of Program Development at The Healthy Dispatcher.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Kris's 911 story
The daunting learning curve of dispatch codes and the memorization techniques that Kris used to master them.
Training complexities in 911 dispatch and the personal growth that comes from facing such stress-inducing experiences.
Relatable anecdotes from Kris's early days of taking calls, including mishaps and the unique multitasking demands of the job.
Kris and Ricardo's perspectives on the importance of supportive training and the process of becoming competent and confident dispatchers.
The impactful stories of struggles and career transitions, highlighting the deep emotional bonds formed in the dispatch community and the continuous endeavor to give back and support the profession.
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.