76. Paul Pester - Hard & soft impact: economics, culture and detail in the boardroom

Paul Pester is Chair at Tandem Bank, NED at National Bank of Bahrain and former CEO of Virgin Money and TSB Banking Group. Tune in to hear Paul’s thoughts on: Where did the Virgin Money board add most value to you as CEO? (2:07) Can you talk about the rotating Chair concept? (3:44) Where could the board have added more value to you? (4:52) How did the Santander board help during the banking crisis? (7:56) How much detail should board members get into? (11:03) Why do things go wrong, in spite of experienced boards? (15:03) What keeps you awake at night as a board member? (17:17) How can boards impact company culture? (20:23) Are there quantitative frameworks boards can use to work on culture? (26:14) Do you have data that demonstrates how brand impacts revenue? (27:41) How did you start your board career? (31:23) How do you understand the role of the board? (33:10) ⚡The Lightning Round ⚡(35:45) 

Host: Oliver Cummings

Producer: Will Felton

Editor: Alex Fish

Music: Kate Mac

Audio: Nick Kolt

Email: podcast@nurole.com

Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom