Agents, Analytics, and AI Adoption, with Shelle Elzer of NetApp

Most contract problems begin with teams not knowing where their agreements are, which version is current, and what data those agreements contain. 

In this episode of Meeting of the Minds - The Legal AI Podcast, hosts Hal Marcus and Memme Onwudiwe speak with Shelle Elzer, Legal Operations Manager at NetApp, about the operational foundation legal teams need before AI can deliver meaningful value. 

What You'll Learn:

  • Why contract visibility is an operational insurance policy
  • How to move Legal Ops out of constant firefighting mode
  • Why new technology cannot compensate for bad contract data
  • How to define and enforce a minimum viable contract data set
  • Why AI is giving contract teams a stronger seat at the business table

About the Guest:

Shelle Elzer is a Legal Operations Manager at NetApp, where she focuses on contract operations, legal technology and the processes that help teams turn agreements into usable business intelligence. Her career has followed contracts across several very different industries. She began at GE working on the procurement side, later moved into healthcare with a focus on physician contracts, and eventually joined NetApp, where she now works with a contract portfolio of more than 100,000 agreements.

Here, Shelle has helped build repeatable contract processes that support major organizational initiatives, including entity changes, M&A activity and the company’s headquarters relocation to Cork, Ireland. 

Episode Resources

  • Shelle Elzer on LinkedIn: https://www.linkedin.com/in/shelle-elzer-91ab634/ 
  • NetApp Website: https://www.netapp.com/ 
  • Workday Contract Management: Website
  • Hal Marcus on LinkedIn: Hal Marcus
  • Memme Onwudiwe on LinkedIn: Memme Onwudiwe