Bridging the Gap: Balancing Employer and Employee Needs with Planday

In this episode of The Burnt Chef Journal, Kris Hall is joined by Chris Blaine, the CCO of workforce management platform Planday. Listen in as we discuss the evolving attitudes of shift workers post-COVID, the importance of building trust and connection between managers and employees, and the unique challenges and perspectives of the younger Gen Z workforce entering the hospitality industry. This conversation provides insights on how technology and communication can help shift-based businesses find equilibrium between operational needs and employee well-being to improve retention. Learn more about Chris: Chris joined Planday in 2022 as Chief Customer Officer following 6 1/2 years at Sojern as Managing Director for the EMEA and APAC businesses. He has also held leadership positions in Sales, Customer Success and Marketing at Intuit and Dell. Chris' goal is to ensure customers are at the centre of everything we do at Planday, from how we attract, to how we sell, to how we support & serve. He holds an MBA in Marketing from The College of William & Mary and a BA in Musical Theatre from Syracuse University. Learn more about Planday here: www.planday.com