Alan Temple is the Chief Revenue Officer at Paligo, an enterprise-grade cloud-based Component Content Management System (CCMS). He has over 20 years of leadership and sales experience in the tech Industry. His professional journey started out in Dell when it was in hypergrowth during the late 90’s/early 2000s. He moved then to Oracle and LinkedIn before stepping more into the start-up world. He has learned a massive amount about growth and start-up in the last 6 years. He has a specific mindset as a leader based on consistent improvement (better this week than last). He based his leadership style on seeking the correct attitude and being.
In order to be a great leader, you need the ability and commitment of your team. You can't just assume that they will do what needs done or care about their work as much as possible because each person has their own unique personality. While growing into new challenges with heavier workloads comes naturally for some members of your group - others might find themselves struggling under pressure without support within this changing environment; making sure everyone feels included would help you all succeed together.
“As you can imagine, in any leadership role, or if you're achieving taking a sporting role, you would even take same as a football manager. It's easy to be the manager when everything's going well and the team are winning, you're wearing your costume how you behave when the team aren't doing so well when you do need to make some changes are some tough decisions.”
“I do think you as a leader, you have a responsibility to have a work-life balance to set an example for your team. And, you know, there's no point preaching about work-life balance and sending emails on the weekend or in during the night or thing.”
“If you don't learn about your team and what makes them tick as an individual, you will actually go wrong, you know, assumption can be the worst thing you can do you know, so you need to know what makes people tick. Some people you know in simplistic terms, some people are very financially orientated. Some people are praise orientated. Some people want to be challenged, but you don't know them until you take the time to learn them as a person.”
“Having a massive increase in sales can have a massive negative effect on the rest of the company. You know, simple, the team that on board the customers the team, the train the customers, you know, their workload went absolutely through the roof, without their increase in headcount or without increases in efficiency. So that certainly stands out as the biggest thing.”
“Key from a sales process is everything starts with the discovery call. And if you as a sales team, get your discovery call right with the customer, then everything else is simple. It's like building a house and not doing good foundations if you don't have the foundations right you're gonna continuously have problems.”
ABOUT THE HOST
Levent Yildizgoren, the author of 'Good Business in any Language', is an award-winning entrepreneur, localisation professional, and a PRINCE2 qualified project manager.
ABOUT THE GUEST
Alan Temple is the Chief Revenue Officer at Paligo, an enterprise-grade cloud-based Component Content Management System (CCMS).
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