13 episodes

This is a podcast about what it takes to create new ideas in an old industry. Hear the stories and ambitions from the team at FWD, one of the most successful insurance groups in Asia. Each episode digs deep, unpacking new themes and innovative ways of working. Find out how the brand are fulfilling their vision and changing insurance for the better. Episodes dropped bi-monthly.

Changing the way people feel about insurance...with FWD FWD Insurance

    • Business
    • 5.0 • 4 Ratings

This is a podcast about what it takes to create new ideas in an old industry. Hear the stories and ambitions from the team at FWD, one of the most successful insurance groups in Asia. Each episode digs deep, unpacking new themes and innovative ways of working. Find out how the brand are fulfilling their vision and changing insurance for the better. Episodes dropped bi-monthly.

    We'll be back soon!

    We'll be back soon!

    We're taking a small break for the summer but stay tuned and we'll bring you more inspiring stories, great guests and powerful conversations. In the meantime, head to www.fwd.com for the latest news. Thanks to all our subscribers and listeners!

    • 44 sec
    Creating more clarity for customers

    Creating more clarity for customers

    In episode 11, FWD’s Gavin Lai discusses the impact of using words and design to create a more straight forward insurance experience.

    • 19 min
    A new way to bring insurance products to life

    A new way to bring insurance products to life

    Leon Dorai launches season two which focuses on FWD’s most innovative and customer-led projects. Episode 10 features Leon’s story-telling expertise and how this can help not only explain insurance but bring it to life in a whole new way.

    • 16 min
    Changing how to work in insurance

    Changing how to work in insurance

    In episode 9, Lee Murphy wraps series one with a range of talking points from interview techniques and leadership to a new kind of employee experience (including using AI and digital tech).

    • 20 min
    The power of digitisation and ecommerce in insurance

    The power of digitisation and ecommerce in insurance

    We hear from FWD’s David Broom in episode 8 and how FWD is building out their e-commerce businesses - from direct to consumer to an ecosystem of powerful partner relationships.

    • 20 min
    How to use IT to solve real-life customer problems

    How to use IT to solve real-life customer problems

    In episode 7, FWD’s Sandeep Pandey discusses FWD’s powerful cloud-first strategy, and the ways in which this is benefitting both customers and business.

    • 22 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

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