10 episodes

The world's most valuable emerging tech podcast. Learn from the experts in conversational AI, voice and chat. Automation is the future of business, get the knowledge you need, right now. From www.syntheticagency.co - the conversational AI agency. We drive customer experience through emerging technologies like voice, chat, AI, messaging, AR and IoT. Web, app, chat and invisible interfaces can digitally transform your products and services. Make your business fit for the next decade, create conversations worth millions.

Conversations Worth Millions Roy Murphy - Synthetic: www.syntheticagency.co

    • Technology
    • 5.0 • 1 Rating

The world's most valuable emerging tech podcast. Learn from the experts in conversational AI, voice and chat. Automation is the future of business, get the knowledge you need, right now. From www.syntheticagency.co - the conversational AI agency. We drive customer experience through emerging technologies like voice, chat, AI, messaging, AR and IoT. Web, app, chat and invisible interfaces can digitally transform your products and services. Make your business fit for the next decade, create conversations worth millions.

    S1. Ep#10 - Voice experiences and Autonomous Vehicles - with Shyamala Prayaga of Ford.

    S1. Ep#10 - Voice experiences and Autonomous Vehicles - with Shyamala Prayaga of Ford.

    We've  got a fantastic guest on the latest episode - Shyamala Prayaga, product owner for Conversational AI and digital assistant at Ford Motor Co. 
    Shyamala has a ton of voice experience to share - from her early award winning days on Amazon Alexa to her current role heading up the voice product team at Ford.

    Find out about 
    The challenges of a more laid back ‘at home’ voice experiences versus in the carHandling multiple users - from commercial, ride share and ownership perspectivesPrivacy and data-  how to make sure personalisaton works in a multi-user context, givng drivers a better experience but also ensuring data is erasedPersonalisation  Should we let uses decide on the personality of their autonomous vehicle digital assistant and the challenges that come with thatFor brands, why your voice assistant should be treated as an employeeWhy she evangelises the approach 'the vehicle becomes driver, voice becomes the companion”Shyamala also give us her tips on getting started in voice, why voice design is an important skill to have and her take on creating a conversation worth billions.

    The most valuable 28.45 minutes of voice insights you'll get today. 
    Links and where to find more information mentioned in the show

    Ford Motor Co Ltd
    www.ford.co.uk
    Shyamala's twitter
    https://twitter.com/sprayaga

    Shyamala's website
    https://www.shyamalaprayaga.com/

    Digital assistant academy
    https://www.digitalassistant.academy/

    Openvoice network
    https://openvoicenetwork.org/

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    at www.conversationsworthmillions.com

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    https://bit.ly/emergingtechnews
    Get voice and chat strategies design and build at  the worlds leadkng conversational AI agency www.syntheticagency.co

    • 28 min
    S1. Ep#9 - The state of voice, where it's going and how brands can get started. With Rich Merrett of Veni Loqui

    S1. Ep#9 - The state of voice, where it's going and how brands can get started. With Rich Merrett of Veni Loqui

    Are Google and Amazon voice assistants fit for purpose? How do you test a voice experience? what makes truly great voice interaction? Which sectors are innovating with voice? Find out these and get loads more insights on topics like trust, conversation design and discoverability.

    I chat to Rich Merrett founder voice consultancy Veni Loqui, and creator of the popular Echo Dad kids skills reviews channel on YouTube. Rich has a background in education and IT, using his experience to create compelling voice experiences.  Rich also gives us an answer to our money question 'How do you great a conversation worth millions?'

    To find out the state of play with voice and where it's going next (and why the Muffin Man is a voice skill legend)  have a isten to the most valuable 33.43 minutes of emerging tech insight you'll get today.

    Get all episodes on your favourite player
    www.conversationsworthmillions.com

    Get our emerging tech newsletter
    https://bit.ly/emergingtechnews


    Links mentioned in the show;

    Echo dad
    https://www.youtube.com/channel/UCX486ifjAsOrnapxT5MICug

    Muffin Man skill
    https://www.amazon.co.uk/The-Muffin-Man-Interactive-Song/dp/B07P3L9RWG

    Open Voice network
    https://openvoicenetwork.org/

    • 33 min
    S1. Ep#8 - SMS is dead, long live RCS. The future of business and enterprise messaging, with Dave Clark from BT

    S1. Ep#8 - SMS is dead, long live RCS. The future of business and enterprise messaging, with Dave Clark from BT

    Never heard of RCS? (Rich Communication Services) If you connect with your customers on mobile, you need to. Google thinks you should.

    Find out what it's all about with  Dave  Clark, business messaging lead at  BT. In our chat we upack the messaging landscape, how to get inolved and where the opportunities lie.

    Dave is an expert in all things innovation - from iOT to AI, with a big focus on helping brands roll out RCS to their customers. We go into a range of important topics around the challenges, use cases, numbers and ROI  and how RCS can be a game changer in sectors as diverse as healthcare and pizza delivery.

    This is a must listen, if you have even the remotest interest in how to keep communicating with your customers.


    Further info from the show;

    RCS bootcamp 2nd Dec 2020 https://www.eventbrite.co.uk/e/rcs-business-messaging-december-developer-bootcamp-with-bt-and-google-registration-127431104865
     BT Smartmessaging informatkon: https://business.bt.com/products/corporate-voice/smart-messaging-for-large-business/ 
     Detailed info and use cases for RCS: https://www.gsma.com/futurenetworks/rcs/
     
    For more about Synthetic, conversational AI and business head over here

    • 30 min
    S1. Ep#7 - AI Ethics, bias, bad algorithms and why data is not the new oil. With Ivana Bartoletti author of An Artificial Revolution

    S1. Ep#7 - AI Ethics, bias, bad algorithms and why data is not the new oil. With Ivana Bartoletti author of An Artificial Revolution

    A fascinating chat with Ivana Bartoletti, author of An Artificial Revolution. We cover AI and ethics, digital servitude, bias, good and bad algorithms - and why data is more like capital than oil.

    Ivana is an expert in all things privacy, policy and technoloy when it comes to AI. We go into a range of important topics on gender and bias, digital sovereignty within the the current world crisis - and how AI can be used as a force for better outcomes in business and in life.

    has written the definitive book on AI and privacy and also co-founded the inclusive Women Leading in AI network.

    This is a must listen if you have even the remotest interest in where AI is going and what we need can all do as business and individuals.

    For more about Synthetic, conversational AI and business head over here

    Book
    An Artificial Revolution: On Power, Politics and AI (Mood Indigo)
    Network
    Women Leading in AI network

    • 33 min
    S1. Ep#6 - Neurodiversity, The Wizard of Oz and solving big business problems with AI. With Marton Gaspar, product whisperer

    S1. Ep#6 - Neurodiversity, The Wizard of Oz and solving big business problems with AI. With Marton Gaspar, product whisperer

     Find out why the Wizard of Oz is your best customer, how Neurodiversity can help drive user experience and whether robots really have it in for us. This is a wide ranging chat with product whisperer, Martin Gaspar - an expert in conversational AI.

    • 23 min
    S1. Ep#5 - The BBC and Creating 'Beeb' the worlds first public service AI assistant, with Mukul Devichand

    S1. Ep#5 - The BBC and Creating 'Beeb' the worlds first public service AI assistant, with Mukul Devichand

    A fascinating chat with Mukuk Devichand, Executive Edtor of Voice and AI at the BBC. This is a must listen episode, where Mukul gives us the lowdown on creating the worlds firsts public service broadcast AI assistant. 

    We cover trust, big tech, partnerships, digital publishing and discoverability - and how he BBC created a persona that was fit for the modern world. 

    Mukul also answers the million dollar AI question

    This will be the most valuable 33 minutes you spend today. Stay tuned and enjoy

    • 33 min

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