Cultural Communication Confidence Victoria Rennoldson

Lisa is a highly experienced communication skills coach, who hosts a Walk and Talk group in Singapore which has blossomed into a thriving weekly morning Walk & Talk community, boasting over 100 "Walkers & Talkers". This group offers a refreshing departure from traditional indoor networking events and fosters meaningful connections in nature.
We had a fascinating discussion about why connection and conversation are so challenging today, how Lisa is using walk & talk to go beyond the small talk and coffee to act as a catalyst for conversation and deeper connection, plus how to be intentional to create space for connection in team meetings.
Lisa has been based in Singapore since 2009 and was a training consultant at the British Council Professional Development Centre for 11 years before starting SIXCOMMS. The Six Cs in SIXCOMMS represent Lisa's core belief in the six essential elements of becoming a proficient communicator: Connection, Curiosity, Compassion, Clarity, Customization, and Consistency. These principles underpin her approach to helping professionals unlock their full communication potential. She hosts The SIXCOMMS Podcast to explore these Six Cs in more depth with her global guests. 
What you will learn in this episode:
Why connection and conversation are so challenging today Going beyond the small talk and coffee Talking together to stimulate deeper connection Designing conversations for teams in outside spaces Being intentional to create space for connection in team meetings  How to support introverts to nurture their ideas and contribute Practical ways for introverts to develop their confidence to speak up and share Ideas for leaders to cultivate meaningful connection with their people in virtual teams Resources:
Discover Victoria Rennoldson’s  team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s individual communication coaching: https://culturecuppa.com/individuals/  Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/ Find about more about Lisa Partridge: https://www.sixcomms.org/  Connect with Lisa Partridge on LinkedIn: https://www.linkedin.com/in/lisasing/  Connect with Lisa PArtridge on Instagram: https://www.instagram.com/sixcommslisa/ If you're in Singapore, sign up to join Lisa for a Walk & Talk: https://www.sixcomms.org/upcomingevents/ If you'd like to start a podcast, Lisa offers a 6-week coaching program, more details can be found on her website: https://www.sixcomms.org/services/  Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/  Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/

No. 
A small word. Loaded with meaning, nuance and connotation. 
Is it easy for you to say ‘No’?
I was asked recently at a workshop about how to say ‘no’ assertively and confidently, without sounding aggressive or being perceived negatively, and I know this topic is on the mind of many of you.
Today we talk about saying no assertively so you can establish your boundaries. This is for you, if you are the person who usually says yes. Especially when you mean no. 
What you will learn in this episode:
How does it make us feel to say no?  Start with your boundaries- what is a red line for you?  What’s the power dynamic in the relationship? How to say no assertively  What to say How to say it Resources:
If you know you need help to be assertive and say no more, then let’s meet for a discovery call, so I can share how I can support you with my coaching. Book your time here: https://culturecuppa.com/contact/ Listen to Ep.050, Exploring your Cultural Values, part 1: https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-1/ Listen to Ep.051, Exploring your Cultural Values, part 2: https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-2/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com

We are not islands. We can’t get things done without collaborating with other people, and influence is the magic ingredient.
Influence helps you deliver your projects, navigate the challenges, gives you the opportunity to gain share of voice and can enhance your professional reputation.
Explore in this episode strategies to improve your influencing skills. 
What you will learn in this episode:
Why influence is the magic ingredient How to improve your influence Stakeholder maps Understand business needs vs. wants Speak the same language Clarity in your message Deliver with impact Resources:
If you know your influence skills need sharpening up, and you would love to receive clarity on how to improve, meet me for a free discovery call. I’ll share my insights with you so you can immediately start becoming a better influencer. Book your time here: https://culturecuppa.com/contact/ Listen to episode 75, Mastering Clarity: Elevating your Influence - https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ Listen to episode 76, Empowering Confidence: strategies for your communication - https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/

Victoria Dale, Founder of Inclusion 365, is on a mission to support employers and busy HR Leaders to move from reactive to proactive when it comes to driving their Diversity, Equity and Inclusion (DE&I) agenda forward. Her approach is about taking those small steps to build inclusion into everyday conversations, decisions, actions and behaviours. 
We had a valuable discussion about what it means to create space to listen to better understand your team’s wider life context, what impacts an employee’s ability to speak up and share, and how DE&I can be brought into everyday actions.
Over the past 20 years, Victoria has supported different industries from large global companies to small businesses to transform their workplace cultures through leveraging the power of diversity data to drive forward their DE&I strategies, attract more diverse talent and remain relevant in a rapidly changing world.
What you will learn in this episode:
Moving the DE&I agenda from reactive to proactive Why a data-led approach is important Creating space to listen, understanding your people’s wider life context Tips for active listening  How to create effective listening with teams in diverse global locations Hearing all your team’s voices- what impacts an employee’s ability to speak up and share The 6Cs of inclusive leadership The business costs of not focusing on DE&I DE&I in everyday actions Resources:
Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Victoria Dale: https://inclusion365.co.uk Connect with Victoria Dale on LinkedIn: https://www.linkedin.com/in/victoria-dale-dei-9489104a/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com

Today I am truly grateful on my 9th business birthday.
I am so lucky that with my business, Culture Cuppa, I get to support and work with 1000s of people and teams all over the world from over 40 countries.
Plus I have the joy of connecting with people every day globally through my social, virtual and in person communities and networks, being energised and inspired to collaborate in new ways to share my ideas in podcasts, videos, talks and blogs.
So a big thank you to you all who support me and have worked with me on my journey. I am deeply grateful to you all- Culture Cuppa is all about people and I couldn't have done it without you!
In celebration of my business birthday, today on the podcast my good friend and previous guest, Febronia Ruocco, turns the tables on me and I am the guest of my own podcast! In this special episode, I answer her questions about my communication and cultural journey, what inspires me and what’s coming next.
What you will learn in this episode: 
Victoria Rennoldson’s Culture Cuppa journey What inspired the business launch Why cultural communication matters to Victoria Multi-cultural experiences living abroad  The role Durham University played and mentoring for the Durham Leadership Academy How Victoria’s first career in Marketing in global teams inspired her second career Victoria’s own communication confidence journey Business evolution: the Culture Cuppa rebrand in 2023 Why the podcast is so important to connecting globally What drives Victoria and her vision Staying motivated and energised Life outside Culture Cuppa- more about Victoria’s personal life What’s next!   Resources:
In celebration of Culture Cuppa’s 9th birthday, I have created special offers on all my masterclasses and the Public Speaking Confidendce circle. Go to https://culturecuppa.com/birthday to access these now, as they are only available until 31.3.24. Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson  Find Victoria Rennoldson online: https://culturecuppa.com/ Discover more podcast episodes: https://culturecuppa.com/podcast/ Are you a Durham university alumnus/a? Learn more about the Durham Leadership Academy: https://www.durham.ac.uk/colleges-and-student-experience/enrichment-activities/durham-leadership-framework/ Thank you to Febronia Ruocco for interviewing me for this very special podcast episode. More about Febronia and her Executive Coaching Business: http://linkedin.com/in/febroniaruocco/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/

The magnet rule of challenging conversations. 
What happens when we bring 2 magnets of the same poles together? We experience resistance and they won’t meet. The harder we try to push them together, the more resistance there is. 
It’s the same with challenging conversations and disagreements. So how can you change the outcome? Magnetise the situation with a challenging conversation bridge. 
What you will learn in this episode:
The magnet rule of challenging conversations How to disagree productively  Your first steps to move along the challenging conversations bridge Turn down the volume in your head Your relationship intention  Design the conversation How you show up Go beyond what they say  Resources:
If you know challenging conversations are causing you issues, and you would love to understand all the steps in the bridge to handle disagreements and apply them to your situation, meet me for a free discovery call. Book your time here: https://culturecuppa.com/contact/ Listen to episode 72, the 4 pillars of Global Leader Communication: https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ Listen to episode 75, Mastering Clarity: Elevating your Influence: https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ Listen to episode 76, Empowering Confidence: strategies for your communication: https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/ Listen to episode 78, How to connect with cultural intelligence: https://culturecuppa.com/podcasts/creating-connection-in-your-global-team/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson  Email me: victoria@culturecuppa.com Website: https://culturecuppa.com