Cutting Through: The podcast for corporate digital communicators

Bowen Craggs

This is the podcast for corporate digital communicators. If you’re involved in a company’s website or social media channels, this podcast is for you. In each episode you’ll get practical advice, unbiased insights and examples of current best practice brought to you by the experts in global online corporate communications, Bowen Craggs. Leaning on what we’ve learned while helping many of the world’s largest companies measure and improve the effectiveness of their channels and communications, we’ll unpack challenges and explore how you can use your digital channels to build reputation and get noticed for the right reasons.

Episodes

  1. What AI really means for corporate digital communicators

    22 APR

    What AI really means for corporate digital communicators

    In this episode of Cutting Through, Jonathan Holt is joined by Ivan Pollard and Denise Dahlhoff from The Conference Board's Marketing and Communication Center – along with Bowen Craggs' own Scott Payton and Caterina Sorenti – to dig into new research on how AI is reshaping the communications landscape. We unpack the results from a recent survey of senior communicators and marketers and find out: why owned media is surging to the top of the priority list (hint: AI search is the hidden force behind it), why paid advertising and employee social media posts are falling out of favour and what all of this could mean for your team's size, structure and skillsets. If the rise of AI has you feeling a little overwhelmed and unsure what to do next, this episode will help.

    59 min
  2. When to speak out: How to navigate corporate speech in divided times

    5 MAR

    When to speak out: How to navigate corporate speech in divided times

    Speaking out is risky right now (understatement), but is not speaking out on the issues your customers, investors and employees care about the only answer? In this episode of Cutting Through, Scott, Georgia and Jonathan discuss strategies for taking a stand in 2026; why your company’s values might be the North Star you’ve been looking for; and how speaking out via the corporate digital channels can actually bring people together, rather than dividing them further, even in unprecedentedly fractious times.

    45 min
  3. In the AI age, is authenticity enough?

    27 JAN

    In the AI age, is authenticity enough?

    As AI-generated depictions begin to look all but indistinguishable from the real thing (even when they’re untrue), what are the authenticity signals that can mark your own information out as genuine and believable? From Grok to Star Wars to live examples from the corporate web, we explore the contours of authenticity and trust in our present times – and offer practical advice on how corporate digital communicators can cut through.

    38 min
  4. A digital sustainability sense check

    19/12/2025

    A digital sustainability sense check

    In this episode, we hear from web sustainability pioneer Tim Frick on how the thinking and guidelines that underpin the web sustainability movement are evolving. If you’re wondering what the explosion of AI (with its famously high carbon impacts) means for web sustainability, how to get the most out of carbon measurement tools or even whether the culture wars might be forcing web sustainability activists into retreat, we’ve got answers. With practical tips on where to start if you’ve been meaning to bump sustainability up on your to-do list.

    44 min
  5. A brave new world for corporate digital comms

    26/11/2025

    A brave new world for corporate digital comms

    As the AI search era speeds ahead, corporate digital is in the spotlight (and on senior leadership’s agenda) like never before. So, how can you wield this new influence with confidence, and what’s next for the corporate website? Fresh off Bowen Craggs’ annual Index Snapshot tour, Georgia, Scott and Jonathan share what communicators in Europe and the USA are saying about this transformative moment. We also talk with Caterina Sorenti, Head of Editorial at Bowen Craggs, about how corporate social media is evolving.

    1 hr
  6. Can a crisis be a good thing?

    26/06/2025

    Can a crisis be a good thing?

    As the news cycle spins ever more wildly, in the last episode of Cutting Through season one we explain what digital communicators can do to prepare for – and manage – a crisis, and explore reasons to be hopeful about the months ahead. We’ll return for season two after a summer break!

    50 min
  7. New trends in corporate storytelling

    13/05/2025

    New trends in corporate storytelling

    What’s the point of stories and editorial on your corporate website and social media channels in 2025? Do your audiences really want this kind of content, and if so, which groups should you focus on? Where can you find new ideas to keep your storytelling fresh? And what value, if any, does the humble press release have today? Find out in this episode of Cutting Through.

    1 hr
  8. The changing state of search

    27/03/2025

    The changing state of search

    From Google’s AI Overviews to ChatGPT and DeepSeek, generative AI search tools are transforming how people get information about your company – and everything else. This episode of Cutting Through explores what this really means, and how corporate digital communicators should respond.

    1 hr
  9. A new era for corporate social media?

    14/02/2025

    A new era for corporate social media?

    From Instagram and TikTok to X and LinkedIn, social media platforms are more influential - and yet more volatile - than ever. In this episode of the podcast, we explore how corporate digital communicators can navigate uncertainty and harness social channels to cut through.

    1hr 12min
  10. Now what? Digital communications after the US Election

    11/12/2024

    Now what? Digital communications after the US Election

    The way people get their information is changing. In the recent US election, one party and candidate seemed to understand this better than the other. It may even have handed Donald Trump the win. In this episode of the podcast, we explore how corporate digital communicators can build trust and cut through in a transforming media landscape. Read more, and find relevant resources, on our website: https://www.bowencraggs.com/our-thinking/podcast/3/

    1hr 5min
  11. How to navigate the culture wars

    14/11/2024

    How to navigate the culture wars

    Recent elections in the US and elsewhere have highlighted stark polarisation of opinion on companies’ role in society. For people in charge of corporate websites and social media channels, it’s never been harder to communicate about social and environmental issues without provoking angry pushback – and even mass boycotts – from some audiences. What’s the answer? In the second episode of our podcast, Jonathan Holt (Head of Strategic Insights) meets Georgia Barrett (Vice President, USA) and Scott Payton (CEO) to discuss insights, examples, research and practical advice for anyone looking to use corporate digital channels to build trust and cut through in a volatile and divided world.

    1hr 6min
  12. Efficiency vs Authenticity: AI and corporate digital comms

    04/10/2024

    Efficiency vs Authenticity: AI and corporate digital comms

    What does Charlie XCX have in common with corporate digital comms? Where is the line between artifice and intelligence? As generative AI tools enter the mainstream, visible authenticity is essential and the corporate website is becoming more important than ever as the definitive source of company information. In the launch episode of our podcast, Jonathan Holt, Head of Strategic Insights at Bowen Craggs, sits down with Scott Payton (Bowen Craggs’ CEO) and Georgia Barrett (Vice President, USA) to discuss the potential efficiencies, opportunities and risks of generative AI for corporate digital teams. Visit our episode webpage here: https://www.bowencraggs.com/our-thinking/podcast/

    50 min
  • 12 Episodes

Ratings & Reviews

5
out of 5
3 Ratings

About

This is the podcast for corporate digital communicators. If you’re involved in a company’s website or social media channels, this podcast is for you. In each episode you’ll get practical advice, unbiased insights and examples of current best practice brought to you by the experts in global online corporate communications, Bowen Craggs. Leaning on what we’ve learned while helping many of the world’s largest companies measure and improve the effectiveness of their channels and communications, we’ll unpack challenges and explore how you can use your digital channels to build reputation and get noticed for the right reasons.

Information

You Might Also Like