16 min

Gill Marchbank - ResQ - Building World Class Culture In EX & CX CX Files

    • Management

Gill Marchbank is COO and co-founder of ResQ, based in Hull, UK. ResQ is a customer service specialist that was recently named a 3-star company by the Best Companies organisation.

This is an accreditation focused on employee feedback and 3-stars means world-class - the only BPO with this accreditation in the UK.

In this episode Gill talks about building and maintaining a great employee culture and how that translates into great CX.

https://resqcs.co.uk/
https://www.linkedin.com/in/gill-marchbank/

Gill Marchbank is COO and co-founder of ResQ, based in Hull, UK. ResQ is a customer service specialist that was recently named a 3-star company by the Best Companies organisation.

This is an accreditation focused on employee feedback and 3-stars means world-class - the only BPO with this accreditation in the UK.

In this episode Gill talks about building and maintaining a great employee culture and how that translates into great CX.

https://resqcs.co.uk/
https://www.linkedin.com/in/gill-marchbank/

16 min