Derek Gaunt on why thinking like a hostage negotiator can help you have better conversations Newton Talks - The Management & Consultancy Podcast for Curious Minds

Derek Gaunt is a lecturer, author and trainer with over 20 years’ experience in law enforcement as a leader and commander of hostage negotiation teams in the Washington, DC metropolitan area. As a member of the Black Swan Group, he now works as a trainer and personal coach, instructing businesses on how to apply hostage negotiation practices and principles to their world.