13 min

EIS Podcast Episode - 2-Collaboration Customer Exp - 2016 - 04 - 04 Earley On… Weekly Podcast on Information Access and Emerging Machine Intelligence

    • Business

In this second episode, Seth Earley, CEO of Earley Information Science, discusses the topic of how internal collaboration affects customer experience. Seth addresses the issue of complexity, operational silos, workflow and metrics that large organizations face when trying to align their efforts around delivering world class digital experiences.

In this second episode, Seth Earley, CEO of Earley Information Science, discusses the topic of how internal collaboration affects customer experience. Seth addresses the issue of complexity, operational silos, workflow and metrics that large organizations face when trying to align their efforts around delivering world class digital experiences.

13 min

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