1 hr

Encore Great Culture Driving Great Customer Service Transformative Experts

    • Management

This week, Captain William "T" Thompson, retired airline pilot for Delta, entrepreneur and author of The Flight To Excellence, joins Chris to discuss how Delta has built a world class organization and one of the top performing airlines in the world.

  • Chris Elias

This week, Captain William "T" Thompson, retired airline pilot for Delta, entrepreneur and author of The Flight To Excellence, joins Chris to discuss how Delta has built a world class organization and one of the top performing airlines in the world.

1 hr

  • Chris Elias

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