
EP120 – Selling Cybersecurity to Clients Who Think They're Not a Target with Adam Pilton
In this episode, Adam Pilton from Heimdal discusses his role in educating and supporting MSPs and small businesses on cybersecurity. He shares his unique perspective drawn from a 15-year career in law enforcement and as a Cyber Essentials auditor. The conversation covers the importance of storytelling, recognising and mitigating risks, maintaining cybersecurity standards like Cyber Essentials, and building trust-based client relationships. Practical strategies for engaging clients and the necessity of continued education on cybersecurity threats are also highlighted.
00:00 Introduction and Guest Welcome
00:25 Adam's Background and Role at Heimdal
02:26 Challenges Faced by Small Businesses in Cybersecurity
06:52 Importance of Storytelling in Cybersecurity
12:18 Cyber Essentials and Frameworks
24:50 Client Relationships and Trust
31:55 Conclusion and Contact Information
Connect with Adam Pilton LinkedIn by clicking here – https://www.linkedin.com/in/adampilton
Read Adam Pilton's newsletter at – https://www.linkedin.com/newsletters/the-cyber-detective%E2%80%99s-notebook-7389285479634075648/
Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/danielwelling/
Connect with Adam Morris on LinkedIn by clicking here – https://www.linkedin.com/in/adamcmorris/
Visit The MSP Finance Team website, simply click here –https://www.mspfinanceteam.com/
MSP Glossary: MSP Finance Glossary Explained | MSP Finance Team
We look forward to catching up with you on the next one. Stay tuned!
Information
- Show
- FrequencyUpdated weekly
- Published11 January 2026 at 16:00 UTC
- Length35 min
- Episode120
- RatingClean