How Is Digital Transformation Changing Customer Support‪?‬ The Customer Support Podcast

Digital transformation is changing the way businesses interact with customers. Automation, AI, IoT, chatbots -- all of these tools can help businesses provide exceptional support.
And we need all the help we can get; as customer expectations continue to rise, businesses must raise their level of support to meet or exceed them.  
We asked a panel of nine customer support experts how digital transformation is changing support. Hear what they had to say.