34 min

Episode 5 (Part 2): Physician Response Unit - bringing patient-centred emergency care to the community NETRAG+

    • Medicine

In our much anticipated 5th episode, Shal speaks to different members of the Physician Response Unit (PRU) which is a pioneering Community Emergency Medicine service which aims to deliver safe, effective and patient-centred emergency care in North East London. It is delivered in partnership with Barts Health NHS Trust, London’s Air Ambulance Charity and the London Ambulance Service.

Part 1 sees Shal speaking to Dr Tony Joy (EM consultant at the Royal London Hospital and Clinical Lead for the PRU) and Bill Leaning (Senior Flight Paramedic and Clinical Manager for the PRU) as they describe the evolution of the service in accordance with changing patient needs, healthcare resources and a global pandemic. They also share some of their own lessons for working with other disciplines as part of the wider healthcare system, providing holistic care that is tailored to the patient in front of you and preventing compassion fatigue.

Part 2 sees Shal speaking to Megan Popplewell (Senior Sister at the Royal London Hospital and Emeritus PRU Nurse), Matt Dibble (PRU Emergency Ambulance Crew (EAC) and Dr Annie Chapman (EM ST4 and Emeritus PRU Fellow). They all share their own experiences of working within the service, the road to PRU application and how their time with the PRU has impacted upon their professional practice in their 'day jobs.'

What is clear from speaking to the team is how the patient is at the heart of everything the PRU does and the primary aim is always to enhance overall patient well-being and experience however indirect benefits in the form of greater cross-disciplinary working, recruitment and retention of emergency staff, education and development of the team and, where appropriate, a reduction in ambulance conveyances, ED attendances and inpatient bed occupancy are also experienced by the wider system.

Read more here: https://www.londonsairambulance.org.uk/pru

Should you wish to learn more about the service or request an observer shift, please email: shal_krm@hotmail.com

In our much anticipated 5th episode, Shal speaks to different members of the Physician Response Unit (PRU) which is a pioneering Community Emergency Medicine service which aims to deliver safe, effective and patient-centred emergency care in North East London. It is delivered in partnership with Barts Health NHS Trust, London’s Air Ambulance Charity and the London Ambulance Service.

Part 1 sees Shal speaking to Dr Tony Joy (EM consultant at the Royal London Hospital and Clinical Lead for the PRU) and Bill Leaning (Senior Flight Paramedic and Clinical Manager for the PRU) as they describe the evolution of the service in accordance with changing patient needs, healthcare resources and a global pandemic. They also share some of their own lessons for working with other disciplines as part of the wider healthcare system, providing holistic care that is tailored to the patient in front of you and preventing compassion fatigue.

Part 2 sees Shal speaking to Megan Popplewell (Senior Sister at the Royal London Hospital and Emeritus PRU Nurse), Matt Dibble (PRU Emergency Ambulance Crew (EAC) and Dr Annie Chapman (EM ST4 and Emeritus PRU Fellow). They all share their own experiences of working within the service, the road to PRU application and how their time with the PRU has impacted upon their professional practice in their 'day jobs.'

What is clear from speaking to the team is how the patient is at the heart of everything the PRU does and the primary aim is always to enhance overall patient well-being and experience however indirect benefits in the form of greater cross-disciplinary working, recruitment and retention of emergency staff, education and development of the team and, where appropriate, a reduction in ambulance conveyances, ED attendances and inpatient bed occupancy are also experienced by the wider system.

Read more here: https://www.londonsairambulance.org.uk/pru

Should you wish to learn more about the service or request an observer shift, please email: shal_krm@hotmail.com

34 min