30 min
How COVID-19 Is Driving A Fundamental Shift In Retail The retail podcast - British Retail Consortium
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- Business
Kyle Monk, Director of Insight at the BRC, talks to experts from AlixPartners about the acceleration of digital during COVID-19, and how retailers are adapting their technology to suit their customers. We look at how retailers can improve their customer experience as the pandemic affects in-person shopping.
A 'fundamental shift in retail' is something that has been talked about for a long time now, with new challenges and transformation always a part of the retail landscape, but how and why is this time different?
Kyle Monk, Director of Insight at the BRC, talks to experts from AlixPartners about the acceleration of digital during COVID-19, and how retailers are adapting their technology to suit their customers. We look at how retailers can improve their customer experience as the pandemic affects in-person shopping.
A 'fundamental shift in retail' is something that has been talked about for a long time now, with new challenges and transformation always a part of the retail landscape, but how and why is this time different?
30 min