How to make difficult phone calls in social work

Phone conversations are a huge part of social work practice.

In this episode:

• Why do we need to use phone calls for difficult information? 
• How do we share information over the phone?
• How can we make challenging conversations easier?

If this episode helped you then please let me know!

For more advice, guidance and support for newly qualified social workers:
Blog - Social Work Education | Social Work Sorted

Instagram - Vicki | Social Work Sorted (@socialworksorted) • Instagram photos and videos

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