9 episodes

The podcast where small and medium businesses share their insights and discuss how they’ve dared to do more with digital. Kate Russell talks to inspiring owners who’ve been there and built businesses to be proud of. With a knowledgeable expert, they’ll explore how today’s tech can help you seize every opportunity, stay at the top of your game, and be there for your customers in the moments that matter.

In Good Company BT for business

    • Business
    • 4.4 • 23 Ratings

The podcast where small and medium businesses share their insights and discuss how they’ve dared to do more with digital. Kate Russell talks to inspiring owners who’ve been there and built businesses to be proud of. With a knowledgeable expert, they’ll explore how today’s tech can help you seize every opportunity, stay at the top of your game, and be there for your customers in the moments that matter.

    S2, Ep1: Reducing the risk of innovation

    S2, Ep1: Reducing the risk of innovation

    New tech can be risky for business, opening you up to unexpected security threats. In this episode, we hear from a SME owner who’s been on the wrong end of a hack. Discover how you can protect your business and spot cyberattacks when you’re blazing a digital trail.


    From firewalls to instant IT expertise, see how we can help your business stay protected at www.bt.com/helpmestayprotected
     
    See acast.com/privacy for privacy and opt-out information.

    • 28 min
    S2, Ep2: Moving to ‘mobile first’

    S2, Ep2: Moving to ‘mobile first’

    The way we work is on the move. With apps to handle customer payments and even manage teams, many SMEs are going ‘mobile first’. In this episode, we discuss why you’d want to do it, what to watch out for and how 5G is going to make it even easier for SMEs to switch.


    From backup internet connections to strong wi-fi across your office, see how we can help your business stay connected at www.bt.com/helpmestayconnected
     
    See acast.com/privacy for privacy and opt-out information.

    • 24 min
    S2, Ep3: Reinventing the workplace

    S2, Ep3: Reinventing the workplace

    The way we work has completely changed, so isn’t it about time our workplaces changed, too? In this episode, SME owners discuss how you can transform where you work to make it more productive. Including innovative ways of working and rethinking your workplace culture. 


    From scorching office internet speeds to fast 4G on the move, see how we can help your business stay productive at www.bt.com/helpmestayproductive
     
    See acast.com/privacy for privacy and opt-out information.

    • 23 min
    S2, Ep4: Personalising customer service

    S2, Ep4: Personalising customer service

    From being on first name terms with your customer to knowing how they like their coffee, SMEs have always excelled at personal touches. But how do you offer this in the digital age? In this episode, we discuss tips for providing brilliant customer service online and around the clock.


    From fast fixes to broadband with built in support, see how we can help your business stay open at www.bt.com/helpmestayopen
     
    See acast.com/privacy for privacy and opt-out information.

    • 31 min
    S1: Staying open in an always on world

    S1: Staying open in an always on world

    In the age of the always-on consumer, technology can help small and medium businesses offer the kind of round-the-clock service usually reserved for their larger counterparts. Better still, it doesn’t mean you have to be plugged in 24/7. With a little help from our old friend tech, you can be there even when you’re not there.

    From fast fixes, to broadband with built in support, see how we can help your business stay open, visit www.bt.com/helpmestayopen


    From fast fixes, to broadband with built in support, see how we can help your business stay open, visit www.bt.com/helpmestayopen
     
    See acast.com/privacy for privacy and opt-out information.

    • 35 min
    S1: The work-life balancing act

    S1: The work-life balancing act

    Going it alone in your own business can be incredibly rewarding, but it takes hard work and dedication. And if you’ve found yourself working long into the night, you might be wondering if there’s a better way to strike a work-life balance and still stay productive. Perhaps turning to tech could give you a helping hand?

    From scorching office internet speeds, to fast 4G on the move, see how we can help your business stay productive, visit www.bt.com/helpmestayproductive

    From scorching office internet speeds, to fast 4G on the move, see how we can help your business stay productive, visit www.bt.com/helpmestayproductive
     
    See acast.com/privacy for privacy and opt-out information.

    • 28 min

Customer Reviews

4.4 out of 5
23 Ratings

23 Ratings

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