95 episodes

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

Knowledgebase Ninjas Gowri Ramkumar

    • Business
    • 5.0 • 4 Ratings

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

    How to craft exceptional documentation that attracts and serves customers with Mary Connor, Technical Writer at Civitas Learning

    How to craft exceptional documentation that attracts and serves customers with Mary Connor, Technical Writer at Civitas Learning

    Mary Connor, Technical Writer at Civitas Learning, joins us in this episode of Knowledgebase Ninjas Podcast and talks about documentation best practices that attract and serve customers and innovations in the technical writing space that excites her.

    • 23 min
    Understanding Documentation Process Workflow with Sue Highmoor, Documentation Manager at UKCloud

    Understanding Documentation Process Workflow with Sue Highmoor, Documentation Manager at UKCloud

    Sue Highmoor, Document Manager at UKCloud, joins us in this episode of Knowledgebase Ninjas Podcast to share insights on documentation process workflow and innovations in documentation tracking.

    • 19 min
    What Do You Need to Succeed as a Technical Writer with Ashok Nayak, Technical Writer at Fynd

    What Do You Need to Succeed as a Technical Writer with Ashok Nayak, Technical Writer at Fynd

    Ashok Nayak, Technical Writer at Fynd, joins us in this episode of Knowledgebase Ninja Podcast to share technical writer insights and advice for both beginners and professionals.

    • 24 min
    Cybersecurity, UX Design, and SEO Documentation with Vivek Pattnaik, Technical Writer at Microsoft

    Cybersecurity, UX Design, and SEO Documentation with Vivek Pattnaik, Technical Writer at Microsoft

    Vivek Pattnaik, Technical Writer at Microsoft, joins us in this episode of Knowledgebase Ninja Podcast to share his insights on writing highly-technical and SEO documentation on cybersecurity and information technology.

    • 21 min
    Building Trust on Blockchain by Writing Great Documentation with Jesse Eberenz, Technical Writer at Chainalysis

    Building Trust on Blockchain by Writing Great Documentation with Jesse Eberenz, Technical Writer at Chainalysis

    Jesse Eberenz, Technical Writer at Chainalysis, joins us in this episode of Knowledgebase Ninja Podcast to share his experience writing documentation about Saas products and blockchain and what it takes to write top-tier technical documentation.

    • 19 min
    Generate More Traffic to Your Document with Kathyana Rule, Senior Technical Writer at Celigo

    Generate More Traffic to Your Document with Kathyana Rule, Senior Technical Writer at Celigo

    In this episode of The Knowledgebase Ninjas Podcast, Gowri Ramkumar is joined by Kathyana Rule, Senior Technical Writer at Celigo. They discuss Kathyana’s journey from biochemistry to technical writing, how to analyse document growth and productivity, and tips on generating organic traffic to your document.

    • 10 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

kaleee ,

Great value added

I can see a great opportunity to disseminate knowledge and expertise through these guest-experts. Pin-point questions by the interviewer Gowri to elicit value in each response from the guest speakers. Kudos.

High ffi ,

Detailed, great guests

So glad there is finally a podcast just focussed on writers and documentation, thanks so much Gowri!