7 episodes

Mastering the Business of Practicing Law: Practical, easy to use advice on law practice management, law firm marketing, rainmaking and attorney lifestyle. Make the most from your legal practice. Attorney Thom Goolsby is a long practicing and successful trial attorney, as well as a former law professor, senator and Marine Corps officer. He shares his vast experience and knowledge of what to do and not to do in order to have a successful and high paying law practice you will love. Listen, learn and live well!

Mastering Your Law Practice: law practice management, law firm marketing, rainmaking, attorney lifestyle Attorney Thom Goolsby: law practice management, law firm marketing, rainmaking, attorney lifestyle

    • Business

Mastering the Business of Practicing Law: Practical, easy to use advice on law practice management, law firm marketing, rainmaking and attorney lifestyle. Make the most from your legal practice. Attorney Thom Goolsby is a long practicing and successful trial attorney, as well as a former law professor, senator and Marine Corps officer. He shares his vast experience and knowledge of what to do and not to do in order to have a successful and high paying law practice you will love. Listen, learn and live well!

    How to Handle Angry Clients (When You Screw Up)

    How to Handle Angry Clients (When You Screw Up)

    How do you deal with angry clients? It's not what you might think. The latest studies show, it's not about an apology. It's about generating solutions to the problem you (or your staff) created. The more focused you are on problem solving, the happier the client will be. Most surprising, coming up with the best solution ranks number two to brainstorming skills.

    It may be time to retrain your staff and rethink the way you handle irate clients in the future. If we can help, contact me: Thom@GoolsbyLaw.com.

    • 5 min
    Magic of Perseverance

    Magic of Perseverance

    Attorney Thom Goolsby shares more wisdom from his 25 years in the trenches. Learn how to use a few spare minutes during your day to chart your course and plan business and personal growth to achieve extraordinary results. As with all of his podcasts, Thom gives clear, easy to follow directions and hacks to help his fellow attorneys make the most of their practices. Listen, learn, apply and succeed!

    • 19 min
    Why You Need to Train Your Clients & How to Do It

    Why You Need to Train Your Clients & How to Do It

    You must train your clients from the first meeting what to expect with their case. Not only should you "Under-promise and over-deliver," but you must set reasonable expectations for all aspects of the case: potential results, communication and workload. This podcast is full of great tips to save time and energy when communicating with clients, plus several methods for keeping the clients busy and off your back. Enjoy!

    • 22 min
    Your Law Firm's Success Starts & Ends with One Word: WHY?

    Your Law Firm's Success Starts & Ends with One Word: WHY?

    The foundation of success for your law firm is built upon the answer to one word: Why? This podcast explores the mistakes many attorneys make by focusing on what their firm does and how to attract clients, rather than addressing a more basic question.

    Most marketing stumbles occur when law firms attempt to manipulate potential clients into hiring them, rather than inspiring people who need help. Attorneys must dispense with appeals to price, novelty, peer pressure and fear. Once you understand how to create prestige, you will find it breeds loyalty as well as premium fees.

    This podcast will help you address the answer to "Why?" and, ultimately, find your firm's passion. When you have established your solid foundation, success will build upon success.

    • 23 min
    Getting Retained: The Fine Art of Being in High Demand

    Getting Retained: The Fine Art of Being in High Demand

    Learn to bring together your entire marketing mix as a "combined arms" approach to establishing yourself as a "high demand" attorney where clients hope you will take their case (and not the other way around). We pull together lots of information from other shows and help you see how all of your efforts will work in combination to make you the preeminent marketing machine you always hoped to be!

    • 37 min
    Testimonials & Reputation Management for Attorneys

    Testimonials & Reputation Management for Attorneys

    The best way to protect your online reputation is to have a bank of strong testimonials from happy, satisfied clients. This podcast will give you great tips for not only protecting your reputation, but will teach you how to garner the best possible testimonials at the most opportune times. We give you an outline for creating powerful, killer testimonials every time and show you how to fight harmful online slams. Don't miss this one!

    • 29 min

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