Principles of Management is one of the courses offered by OUM Business School at Open University Malaysia (OUM).
Episode 1 - What is Management?
Topic 1 gives an overview on management and the roles that must be played by the manager. The management skills required at different levels of management will also be introduced. Students will be exposed to the evolution of management thoughts that explains the thinking contributed by the main management thinkers over the years.
Episode 2 - Planning
Topic 2 discusses planning as one of the most important functions in management. The processes involved in effective planning, types of planning as well as the advantages and disadvantages of planning are discussed.
Episode 3 - Decision Making
Topic 3 discusses decision making - the process of identifying problems, generating alternative solutions, selecting and implementing the best solutions available. This topic also discusses the situations of decision making - certain conditions, uncertain conditions, and risky conditions - and the steps involved in rational decision making. The types of limitations in the process of decision making, which are bounded rationality, common mistakes and risky environment, will also be discussed. Finally, this topic also discusses the two methods to improve the quality of decisions to be made using specific rules and tests. Group decision making is also discussed."
Episode 4 - Organisation Design
Topic 4 discusses the design of an organisation. Several factors that influence the structure of an organisation such as strategies, size, environment and technology will be discussed. The types of organisations such as departmentalisation based on functions, products, customers, geographical location and matrix will also be explained. This is followed by management of organisations which involves authority, chain of command, span of control, delegation, centralisation and decentralisation. This topic will also discuss work design that involves work specialisation, job rotation, job enrichment and job enlargement. Finally, this topic will also explain the mechanistic and organic organisational designs and several other types of new structures.
Episode 5 - Human Resource Management
Topic 5 focuses on human resource management. This topic discusses human resource planning, recruitment techniques and selection of employees. Also discussed is the importance of training, performance evaluation, remuneration and termination of employees.
Episode 6 - Communication in Organisations
Topic 6 covers communication, where the basic elements in a communication process are described. The formal communication systems that are frequently used, such as the vertical, horizontal and diagonal communication are also presented. Also discussed are informal communication and non-verbal communication. This topic also discusses the methods to enhance communication by identifying the barriers to communication including the steps to overcome it.